HR Operations Manager

1 week ago

Gurgaon, Haryana, India Makse Group Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Makse Group is where innovation meets impact.
We're not just consultants; we're problem-solvers and trailblazers, empowering clients with Workday solutions that transform their businesses.
Our culture thrives on curiosity, collaboration, and continuous learning. We take on challenges together, support each other's growth, and celebrate every milestone.


Looking to advance your career, work with cutting-edge solutions, and join a team that values your potential? Welcome to Makse Group.

We are looking for a detail-oriented and proactive HR Operations Manager to oversee all day-to-day HR operational functions and support our internal HR systems. This role will be responsible for managing core HR processes across the employee lifecycle, maintaining accuracy in our HRIS (Workday), and driving operational excellence within the HR function. The HR Operations Manager will also be the key driver of Workday configurations and system improvements, maintaining, optimizing, and expanding our HR system integrations and workflows as we grow and evolve as an organization.

Key Responsibilities

  • Process new hires, terminations, job changes, and all other employee lifecycle events in Workday

  • Partner with IT to support employee onboarding and offboarding logistics, including systems access, documentation, and compliance

  • Partner with payroll, finance, and IT teams to ensure alignment and data accuracy across systems

  • Maintain data accuracy and integrity within Workday, including audits and regular system checks

  • Own HCM configuration changes in Workday and partner with IT or external resources as needed

  • Identify and implement system enhancements, workflow improvements, and process automations in Workday across areas such as benefits, time off and leave plans, time tracking, compensation plans, and other core HR functions.

  • Ensure timely execution of HR transactions, including compensation changes, transfers, and manager updates

  • Serve as the primary contact for internal HRIS support, troubleshooting, and escalations

  • Generate and maintain HR reports and dashboards for leadership and compliance needs

  • Maintain digital and physical employee records in accordance with company policy and legal requirements

  • Document and continuously improve standard operating procedures related to HR operations

  • Support internal audits and external requests related to employee data or employment verification

  • Monitor HR compliance requirements and ensure policies and practices meet regulatory standards

  • Manage internal HR documentation, templates, and workflow approvals

  • Respond to HR-related inquiries from employees and managers in a timely and professional manner

  • Collaborate with the broader People team to support initiatives and process improvement projects

Qualifications

  • 5+ years of experience in HR operations, HRIS, or a related HR function

  • Proficiency in Workday HCM, including hands-on experience with system configuration and reporting

  • Excellent attention to detail, organization, and problem-solving skills

  • Strong interpersonal skills and a proactive approach to employee support

  • Proven ability to manage sensitive and confidential information

  • Strong communication skills and ability to work cross-functionally

  • Experience in a high-growth, fast-paced environment is preferred

  • Knowledge of U.S. and India employment laws and regulations

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