Apprentice - Front Office
5 days ago
We are looking for a highly motivated and enthusiastic individual to join our team as an Apprentice Front Office in the hospitality industry. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong passion for delivering exceptional customer service.
Roles and Responsibility
- Manage front office operations, including handling guest inquiries and resolving issues professionally.
- Provide exceptional customer service by being courteous, attentive, and responsive to guests' needs.
- Maintain accurate records of guest interactions, transactions, and feedback.
- Collaborate with other departments to ensure seamless service delivery.
- Participate in ongoing training and development programs to enhance skills and knowledge.
- Contribute to the overall success of the organization through positive attitude and teamwork.
Job Requirements
- Ability to work effectively in a fast-paced environment with multiple priorities.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong attention to detail and ability to maintain accuracy in work.
- Ability to adapt to changing situations and priorities with flexibility.
- Basic knowledge of front office operations and procedures is desirable.
- Strong desire to learn and grow within the hospitality industry.
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