Front Desk Officer(Female)

3 days ago

Agra Uttar Pradesh, India Oswaalbooks Full time

Agra

Full time

**Location**: M.G Road, Agra

**Experience**: 3-6 years

**Key Responsibilities**:
1.** Front Desk Management**: Greet and welcome visitors in a professional and friendly manner. Direct visitors to the appropriate person or department. Maintain a tidy and presentable reception area.

2.** Answering and Directing Calls**: Handle incoming calls on a multi-line phone system. Take accurate messages and forward calls to the appropriate staff member.

3. **Administrative Support**: Provide administrative support to various departments as needed, including photocopying, faxing, filing, and data entry.

4. **Scheduling**: Manage conference room reservations and appointments. Coordinate scheduling for meetings and events.

5.** Mail Handling**: Receive, sort, and distribute incoming mail. Prepare outgoing mail and packages for shipment.

6. **Customer Service**: Assist clients, guests, and employees with inquiries and requests in a timely and professional manner.

7.** Supply Management**: Monitor and order office supplies. Maintain inventory of office supplies and equipment.

8.** Security**:Monitor access to the building and ensure visitors sign in and out as required. Notify appropriate personnel of any security concerns or issues.

**Eligibility criteria and exposure**:

- Bachelors degree in any stream.
- Proven experience as a receptionist or in a similar role.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Ability to maintain confidentiality and handle sensitive information with discretion.

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