Head of Global Operations

3 days ago

Noida, Uttar Pradesh, India Three Across Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role: Global Operations Head – Insurance (UK Market)

Location:
Noida, Chennai, Hyderabad, Bengaluru & Gurugram

Work Model:
Work From Office

Shift:
UK Hours

We are inviting applications for the role of Global Operations Head – Insurance (UK Market).

This senior leadership role is responsible for overseeing large-scale Insurance Operations. The position demands strategic vision, operational rigor, and deep domain expertise in P&C Insurance and UK Market processes.

Key Responsibilities:

  • Lead end-to-end
    Insurance Operations
    and
    Service Delivery
    with full P&L accountability.
  • Drive transformation and digital initiatives, leveraging automation, GenAI, and Lean Six Sigma frameworks.
  • Engage with global clients to understand business priorities, address challenges, and deliver measurable outcomes.
  • Build, mentor, and inspire high-performing teams while fostering a culture of learning, collaboration, and accountability.
  • Ensure operational excellence through effective governance, SLA adherence, and continuous improvement.
  • Strengthen client partnerships, enhance customer experience, and drive revenue growth.
  • Collaborate across functions and geographies to align operations with broader business goals.

Required Skills & Experience:

  • Strong background in P&C Insurance Operations with hands-on exposure to UK Market underwriting.
  • Proven leadership experience managing large, multi-location teams and complex client portfolios.
  • Demonstrated success in Operations, Service Delivery, Transformation, and P&L Management.
  • Strong understanding of GenAI, digital enablement, and automation in operations.
  • Excellent communication, stakeholder management, and executive presentation skills.
  • Ability to work effectively in a global, matrixed environment and lead through influence.

True operational leadership isn't about managing today — it's about shaping how the future of the business operates.

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