Assistant Crm Manager
3 days ago
Location: Noida
Department: Business Operations
Company: Trivitron Healthcare
Role Summary:
We are looking for a dynamic CRM professional to manage sales funnel performance, ensure CRM data integrity, support cross-functional coordination, and drive CRM adoption across domestic and international business units.
Key Responsibilities
- Monitor daily sales funnel, billing vs. funnel, and conversion metrics.
- Ensure timely CRM updates and generate daily/weekly consolidated reports.
- Support CRM functioning for LDx, THME & International business units.
- Coordinate with sales/service teams to improve CRM compliance and usage.
- Provide troubleshooting support and conduct regular CRM training sessions.
- Manage customer data segmentation for targeted marketing activities.
- Drive monthly closure of non-prospective leads.
Skills & Experience
- 3-6 years of experience in CRM operations/sales support/business analytics.
- Strong knowledge of CRM platforms (Salesforce / Connect CRM preferred).
- Excellent reporting, data analysis, and coordination skills.
- Proficiency in Excel; exposure to Power BI is an advantage.
- Experience in healthcare/medical devices preferred.
Education
Bachelors or Master's in Business Administration, Operations, Marketing, or related field.
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