Team Leader – UK Telesurvey Lead Generation
4 days ago
Company Overview
Aarna Cybernetics is a leading outsourcing firm delivering high-quality telesurvey and lead generation services across the UK, EU, and AU. With operations in Kolkata and Siliguri, we focus on compliant, ROI-driven campaigns that help clients grow sustainably.
Role Overview
We are hiring an experienced
Team Leader
to manage our UK Telesurvey Lead Generation team. The ideal candidate will have at least
2 years of experience
in telesurvey or lead generation and strong leadership skills to drive performance and ensure compliance.
Key Responsibilities
- Supervise a telesurvey team to meet daily and monthly lead targets.
- Ensure compliance with GDPR, PCER, and Non-TPS regulations.
- Track performance, attendance, and productivity.
- Conduct team coaching, reviews, and regular feedback sessions.
- Coordinate with QA and Operations to optimize output and quality.
Qualifications & Skills
- Minimum
2 years of experience
in UK Telesurvey or Lead Generation. - Strong leadership, communication, and analytical skills.
- Knowledge of tele-survey processes and compliance standards.
- Ability to manage attendance and performance under pressure.
- Hard-working, target-oriented, and team-focused
attitude.
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