Team Leader

1 day ago


Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 6,00,000 - ₹ 12,00,000 per year
  • We are looking for a skilled Team Leader to join our team in Delhi.
  • The ideal candidate will have 3 to 7 years of experience and a strong background in BPO/Call Centre operations.

Roles and Responsibility

  • Manage and lead a team of customer service representatives to achieve high levels of customer satisfaction.
  • Develop and implement effective training programs to enhance team performance.
  • Monitor and analyze customer feedback to identify areas for improvement.
  • Collaborate with other departments to ensure seamless operations and resolve issues promptly.
  • Coach and mentor team members to improve their skills and productivity.
  • Ensure compliance with company policies and procedures.

Job Requirements

  • Proven experience as a Team Leader or similar role in a BPO/Call Centre environment.
  • Strong knowledge of domestic market trends and customer service principles.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong analytical and decision-making skills with attention to detail.
  • Experience with team management tools and software is an added advantage.

  • Team Leader

    4 days ago


    Kolkata, West Bengal, India Tata Aia Life Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionTata Aia Life, headquartered in Mumbai, Maharashtra, India, is a trusted and dynamic company in the life insurance sector. Known for its commitment to customer satisfaction and innovative insurance solutions, Tata Aia Life has built a strong reputation in the market. The company aims to provide reliable life insurance products and...

  • Team Leader

    23 hours ago


    Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled Team Leader to join our Operations team in Domestic BPO/Call Centre industry. The ideal candidate will have 4 to 7 years of experience and be based in the company's location.Roles and ResponsibilityLead and manage a team of operations professionals to achieve business objectives.Develop and implement process improvements to...

  • Team Leader

    4 weeks ago


    Kolkata, West Bengal, India Tekpillar Full time

    CTC Up to - 6 00 LPA Incentives BenefitsEmployment Type Permanent On-RollWe are hiring a Team Leader to drive sales and lead a team of insurance advisors Key Responsibilities - Lead and motivate a team to achieve sales targets - Build strong customer relationships - Ensure compliance with policies and regulations Requirements - 2 years of team...

  • Team Leader

    4 days ago


    Kolkata, West Bengal, India Imarque Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesUrgent openings for the positions of Team Leader(Sales/Collection) for Call CentreGood in team handling experience in Call centerGood knowledge of Dialers, APR reports, etc.Roaster management // Attrition management in the teamGood knowledge of Excel reports, MIS...EXPERIENCE: 1-4 yrsQualification: Minimum Graduation...

  • Team Leader

    2 weeks ago


    Kolkata, West Bengal, India Suvidha Placements Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Team Leader Wealth ManagerDepartment: Wealth Management & Lending SolutionsRole OverviewWe are seeking a dynamic and experienced Team Leader – Wealth Manager to lead a high-performing team of wealth advisors. The ideal candidate will bring deep expertise in equity broking, investment advisory, and lending products including business loans,...

  • Team Leader

    4 weeks ago


    Kolkata, West Bengal, India Tekpillar Full time

    Location KolkataJoin Our Team We are seeking a passionate and results-driven Team Leader for our Agency Channel Sales Department If you have 1 to 4 years of experience in core field sales and marketing within the BFSI domain we want to hear from you Key Responsibilities - Lead and motivate a team of sales agents to achieve targets - Develop and implement...

  • Team Leader

    4 days ago


    Kolkata, West Bengal, India Ganges KIA Full time ₹ 6,00,000 - ₹ 15,00,000 per year

    Job Summary:The Automobile Sales Team Leader is responsible for supervising, motivating, and guiding the sales team to achieve showroom targets. The role involves developing sales strategies, ensuring excellent customer service, monitoring team performance, and maintaining strong relationships with customers while complying with company and OEM standards.Key...

  • Sales Team Leader

    4 days ago


    Kolkata, West Bengal, India Ciel HR Services Pvt Ltd Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    ob OverviewThe Sales Team Leader plays a pivotal role in driving the sales team towards achieving revenue targets and enhancing customer satisfaction. This position is crucial for the sales department's success and the overall growth of the organization.ResponsibilitiesLead and motivate the sales team to meet and exceed sales targets.Develop and implement...


  • Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Looking for a skilled Team Leader to join our Operations team in Domestic BPO/Call Centre industry. The ideal candidate will have 3 to 8 years of experience and be based in the company's location.Roles and ResponsibilityManage and supervise a team of operations professionals to achieve business objectives.Develop and implement process improvements to...


  • Kolkata, West Bengal, India Apex Digital Ventures Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionApex Digital Ventures is a recruitment and skill development firm headquartered in Dehradun, Uttarakhand. Founded in 2024, the company specializes in connecting top talent with suitable career opportunities across various industries. They offer personalized guidance, industry insights, and unmatched opportunities to help individuals unlock...