Current jobs related to Customer Support Agent - Cochin, Kerala - LRL Motors Pvt Limited

  • Strategic Agent Partnership Manager

    1 week ago

    Cochin, Kerala, India beBeeAgent Full time ₹ 15,00,000 - ₹ 25,00,000

    Job OverviewThis role involves driving business growth through strategic partnerships with agents, focusing on customer centrality and agent development.

  • Care Service Agent

    2 weeks ago

    Cochin, Kerala, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000

    Job OpportunityWe are seeking skilled professionals to fill the role of Care Service Agent. This position is ideal for individuals who can handle customer interactions confidently and professionally.

  • Customer Service Liaison

    2 weeks ago

    Cochin, Kerala, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Title:A Customer Support AssociateJob Description:We are seeking a dedicated and enthusiastic support associate to join our team.Key Responsibilities:Respond promptly and effectively to student inquiries, providing accurate information about courses, policies, and procedures.Proactively reach out to students to understand and address their concerns,...

  • Debt Collection Agent

    2 weeks ago

    Cochin, Kerala, India GRMAC Pvt ltd Full time ₹ 20,000 - ₹ 2,50,000 per year

    Qualification : HSC / Graduation (Any)Experience : fresher and experiencedRole : Recovery AgentHiring Product : Vehicle Loans (used car & used commercial vehicle)Salary : For freshers 15000For experienced Up to 20000Job Description :· Process Compliance Adhere to the laid down processes for repayment and relationship management with customer.· Manage...

  • Customer Support

    5 days ago

    Cochin, Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Job Title: Customer Support & Data Reporting ExecutiveLocation: Kochi,(hybrid)Employment Type: Full-timeExperience: 0–3 yearsSalary: ₹10,000 – ₹20,000 per monthAbout the RoleWe are looking for a detail-oriented Customer Support & Data Reporting Executive with strong communication skills and advanced proficiency in MS Excel. This role requires...

  • Customer Renewal Agent

    1 week ago

    Cochin, Kerala, India beBeeRenewal Full time US$ 60,000 - US$ 80,000

    Job Title: Renewal SpecialistOur organization is seeking a renewal specialist to handle customer renewals and migrations. The ideal candidate should have excellent communication skills, attention to detail, and experience with SaaS applications.Key Responsibilities:Notify customers of impending renewals, build quotes, and close opportunities.Assist customers...

  • Customer Management Agent

    2 weeks ago

    Cochin, Kerala, India PracticeSuite, Inc. Full time

    The Implementation Project Manager leads clients through the implementation of PracticeSuite's Clinical software. He/She will manage multiple projects to ensure the client and the internal departments/teams are completing tasks on schedule as outlined in the client's project plan. This is a skilled position that requires experience in a related field. Assess...

  • IT Support Team Lead

    2 weeks ago

    Cochin, Kerala, India beBeeHelpDesk Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Opportunity: IT Help Desk SupervisorWe are seeking a skilled and experienced IT professional to join our team as an IT Help Desk Supervisor. This role offers the opportunity to lead a team of technical experts, providing frontline support to users across the globe.The successful candidate will be responsible for guiding team performance, managing...

  • Customer Support Ambassador

    2 weeks ago

    Cochin, Kerala, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 8,00,000

    Job OverviewWe are seeking a professional with strong communication skills and problem-solving abilities to handle customer inquiries, resolve issues, and provide top-notch service in English.Key Responsibilities:Respond to inbound customer calls in a professional and friendly manner, addressing inquiries, complaints, and technical issues.Provide clear,...

  • Customer Support Executive

    2 weeks ago

    Cochin, Kerala, India LRL Motors Pvt Ltd Full time ₹ 9,000 - ₹ 24,881 per year

    We're Hiring: B2C Customer Support ExecutivesWe are expanding our team and looking for Customer Support Executives with strong knowledge of automobiles, spare parts, and accessories.Key Responsibilities:Handle inbound and outbound calls with customersAssist with product inquiries, orders, and after-sales supportProvide quick and effective solutions to...

Customer Support Agent

2 weeks ago

Cochin, Kerala, India LRL Motors Pvt Limited Full time ₹ 3,00,000 - ₹ 5,00,000 per year

About Us:

We are a leading e-commerce store specializing in motorcycle accessories and spare parts, proudly serving customers across Pan India. Our mission is to provide high-quality products and outstanding customer service to motorcycle enthusiasts throughout the country.

Role Overview:

We are looking for a passionate and detail-oriented Customer Support Agent who has a strong understanding of motorcycles and accessories. In this role, you will be the first point of contact for our customers, assisting them with tracking updates, delivery-related concerns, and general product inquiries.

Key Responsibilities:

  • Provide prompt and professional customer support via phone, email, and chat.
  • Share order tracking updates and resolve delivery-related issues.
  • Handle post-sales support, including returns, exchanges, and complaint resolution.
  • Offer accurate information about our wide range of motorcycle parts and accessories.
  • Coordinate with logistics partners and internal teams to ensure timely resolutions.
  • Maintain detailed records of customer interactions and feedback.

Requirements:

  • Sound knowledge of motorcycles, parts, and accessories is a must.
  • Fluency in English, Hindi, and Malayalam (spoken and written) is essential.
  • Previous experience in customer support, preferably in the e-commerce sector.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills and familiarity with customer service tools or CRM systems.

What We Offer:

  • Opportunity to work with a passionate, bike-loving team.
  • Growth opportunities in a fast-growing e-commerce business.
  • Flexible work environment.
  • Competitive salary and performance-based incentives.