Customer Renewal Agent

7 days ago

Cochin, Kerala, India beBeeRenewal Full time US$ 60,000 - US$ 80,000
Job Title: Renewal Specialist

Our organization is seeking a renewal specialist to handle customer renewals and migrations. The ideal candidate should have excellent communication skills, attention to detail, and experience with SaaS applications.

Key Responsibilities:
  • Notify customers of impending renewals, build quotes, and close opportunities.
  • Assist customers with migrating to our ordering platform.
  • Upsell within the customer base.
  • Ensure accurate invoicing and timely payment collection.
  • Analyze data for growth opportunities.
Requirements:
  • Excellent verbal and written communication skills.
  • Highly detail-oriented with ability to handle multiple tasks.
  • Strong customer service and presentation skills.
  • Bachelor's degree or equivalent experience.
  • SaaS application experience preferred.
  • Self-starter with positive attitude and high energy.
  • Proficient in Microsoft Office.

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