Customer Management Agent

23 hours ago

Cochin, Kerala, India PracticeSuite, Inc. Full time
The Implementation Project Manager leads clients through the implementation of PracticeSuite's Clinical software. He/She will manage multiple projects to ensure the client and the internal departments/teams are completing tasks on schedule as outlined in the client's project plan. This is a skilled position that requires experience in a related field. Assess client/project need and build relationships with the client

· Develop and manage implementation project lifecycles

· Keep the project in scope and on time

· Serve as a liaison between internal departments and the client during implementation

· Update client and internal management on project status, issues, additional scope

· Serve as a trusted advisor by advocating for client needs and product requests to PracticeSuite support, product and engineering teams

· Project Management experience

~ US Clinical Healthcare experience required

~4 - 5 Years of experience in client facing

PracticeSuite is a national, fast-growing cloud computing software company based in Tampa, FL that provides a cloud-based 360°Office Platform to healthcare facilities. PracticeSuite has an agile management team, high employee morale, and high customer satisfaction and retention. PracticeSuite is growing rapidly and is being recognized as one of the 5 top cloud-based systems within healthcare.

Please visit our website to learn more about us, at

LinkedIn Page:

PracticeSuite, Inc is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. PracticeSuite, Inc also complies with all applicable national, state and local laws governing nondiscrimination in employment.

Shift: US Shift (6:30pm to 3:30am IST)

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