Conversations Specialist

1 week ago


Mumbai, Maharashtra, India commversion solutions Full time ₹ 2,40,000 - ₹ 3,60,000 per year

CommVersion is looking for remarkable humans to join our team as we continue the journey in the evolution of digital communication. If you're looking for a new role that will both challenge and excite you in equal measure, and you're not afraid of ambitious targets and then we could be the place for you.

What the job involves

Ownership of all aspects in Chat Operations across the business with includes;

● Effectively engaging with chat visitors, often several at a time and under pressure during peak periods;

● Learning new knowledge banks and understanding the nature of new clients and their products or services;

● Learning and following established key operator questions and scripts;

● Writing leads within a set timeframe and including appropriate and correct pieces of information;

● Sending leads to the correct client, email address and with the correct transcript.

What makes you an ideal candidate

● Understanding live chat and experience with live chat platforms;

● Demonstrable ability to understand and respond appropriately to off-message user questions;

● Team player who loves working collaboratively in an innovative, fast growing & challenging environment.

● "Never say can't" attitude that helps CommVersion consolidate its market leading position.

● The Conversations Specialist must write fluent English

● Candidates should be able to demonstrate an ability to effectively engage and interact with online customers in a variety of different situations and varying industries.

● Candidates should also be able to write and deliver accurate and precise leads that fully reflect the nature of the chat.

The details

Work Experience: 0-2 years

Department: Operations

Position: Full-time

Working Days: Rotational shift (Any 2 days off)

Hours: 9 hrs

WFH/WFO: WFO

Interview Rounds: Test, and Operations round.

Job Types: Full-time, Permanent

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



  • Mumbai, Maharashtra, India CommVersion Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCommVersion's SmartChat combines predictive AI and human persuasion to convert website visitors into qualified leads - 24/7. Specifically designed for marketers looking to lower Customer Acquisition Costs and increase pipeline, SmartChat delivers 30% more enquiries from your existing traffic with minimal effort. Unlike a chatbot, it is a...


  • Navi Mumbai, Maharashtra, India Baynine Ventures Full time ₹ 42,00,000 - ₹ 54,00,000 per year

    Lead Conversion Specialist (Inside Sales)Company Name: Baynine Ventures (KinderSpring)Job Location: Navi Mumbai (Base)Reports To: FoundersRole Description:We are looking for a proactive and energetic Inside Sales Executive to drive customer acquisition and product sales for our growing nutraceutical and health-tech business. The ideal candidate will be...

  • Sales Specialist

    7 days ago


    Mumbai, Maharashtra, India Hundo Pizza Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Sales Specialist – Events & Corporate Partnerships | Hundo Pizza (Mumbai)Location:MumbaiDepartment:Business Development / SalesExperience:1–3 yearsEmployment Type:Full-timeAbout the RoleWe're looking for an energetic and result-drivenSales Specialistto join our growing Hundo Pizza team This role is all about drivingcorporate and event sales— from lead...


  • Mumbai, Maharashtra, India TEBillion Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionTEBillion provides technology-driven solutions that optimize business processes through automation, digitization, and integration. TEB Apps offers business automation and Customer Relationship Management (CRM) software to maximize conversion rates, accelerate growth, and boost revenue. Spotless Data ensures reliable, clean data for...


  • Mumbai, Maharashtra, India 80d655c7-190d-4b1a-bbae-bafe2d63475c Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title: Customer Success SpecialistExperience Required: 3-8 YearsJob location: Mumbai / Bengaluru / DelhiWe are looking for a Customer Success Specialist to work with our awesome team.Job Responsibilities:Showcase our solution capabilities to potential customers, help set up sandboxes, configure solutions and make customization as per requirement.Manage...


  • Mumbai, Maharashtra, India QI Spine Full time ₹ 1,20,00,000 - ₹ 1,80,00,000 per year

    Job Locations: Mumbai, Delhi, Bangalore, Hyderabad, PuneWorking Days: 6 days working, 1 rotational offShift Timing: Any shift timing of 8 hours between 7:00 AM to 9:00 PM,(should be flexible with the shifts)Salary: LPAThe role of the Counsellor focusses of primarily achieving 2 objectives:1) Counselling and advising patients visiting the clinic for the first...


  • Navi Mumbai, Maharashtra, India CONEXUS NETWORK SOLUTIONS Full time ₹ 84,000 - ₹ 4,80,000 per year

    We're Hiring: Email Marketing SpecialistWe are looking for a skilled and results-oriented Email Marketing Specialist to join our dynamic team If you're passionate about crafting compelling email campaigns that drive engagement and conversions, we want to hear from you.Company name- Way for WebWebsite - Key Responsibilities:Design and execute effective email...


  • Mumbai, Maharashtra, India Microsoft Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities...


  • Mumbai, Maharashtra, India LOFT PR Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionLoft PR is a boutique communications and brand strategy studio specializing in fashion, jewelry, and lifestyle brands. We excel in creating compelling narratives that resonate with audiences and enhance brand identity. Our work focuses on building robust media visibility and driving influencer and celebrity collaborations. With a keen eye...


  • Mumbai, Maharashtra, India TEBillion Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    Company DescriptionTEBillion provides technology-driven solutions that optimize business processes through automation, digitization, and integration. TEB Apps is a business automation and Customer Relationship Management (CRM) software designed to maximize conversion rates, accelerate growth, and boost revenue. Spotless Data ensures reliable, clean data to...