Senior Implementation Specialist

6 hours ago

Mumbai, Maharashtra, India TEBillion Full time ₹ 10,00,000 - ₹ 15,00,000 per year

Company Description

TEBillion provides technology-driven solutions that optimize business processes through automation, digitization, and integration. TEB Apps is a business automation and Customer Relationship Management (CRM) software designed to maximize conversion rates, accelerate growth, and boost revenue. Spotless Data ensures reliable, clean data to drive powerful insights for intelligent decision-making. We are dedicated to helping businesses automate processes, improve efficiency, and reduce costs.

Role Description

This is a full-time role for a Senior Implementation Specialist, on-site in Mumbai. The Senior Implementation Specialist will be responsible for implementing software solutions, conducting data analysis, ensuring customer satisfaction, and providing customer service support. Day-to-day tasks include liaising with clients to gather requirements, configuring software to meet client needs, troubleshooting issues, and providing training to end-users.

Qualifications

  • Strong Analytical Skills and Software Implementation experience
  • Excellent Communication and Customer Service skills
  • Proven track record of ensuring Customer Satisfaction
  • Ability to work independently and in a collaborative team environment
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field
  • Previous experience in CRM software implementation is a plus

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