Customer Success Account Manager

4 days ago

Delhi NCR, India Manning Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Remote Opportunity-Customer Success Account Manager (CSAM)

Be a part of Adobe's dynamic force in the digital media revolution

Role Highlights:

As a CSAM, you will:

- Ignite value-driven discussions around Adobe's Digital Media solutions.

- Foster strong connections with SMB customers across North America.

- Spot up-sell and cross-sell opportunities in high-potential accounts.

- Maximize Marketing Qualified Leads within defined timelines.

- Utilize LinkedIn & ZoomInfo to discover expansion potentials.

- Manage your pipeline and keep stakeholders updated.

- Collaborate with experts to enhance solutions like Adobe Sign and Stock.

- Assist customers with Creative Cloud subscription challenges.

Eligibility Criteria:

  • Proven track record with a large set of SMB customer management.
  • 2+ years in core end to end SaaS sales.
  • Strong verbal and written communication skills.
  • A passion for technology and value-oriented sales.
  • A proactive, task-focused approach to learning.
  • Experience in international sales, preferably in North America.
  • Flexibility to work in US time zones.
  • Bachelors degree or equivalent.

Exclusions:

Ed-tech experience, Lead generation, Onboarding, Renewals, Domestic Exposure is not considered.

Why Choose Adobe?

Step into a global leader in digital media, where innovation meets opportunity. Experience professional growth, teamwork, and the chance to shape the future of creativity

Connect or drop your resume

Ananya Mukherjee

Kavya Singh

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