Specialist, Client Service

5 days ago

Pune, Maharashtra, India Data Axle Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About Data Axle: Data Axle Inc. has been an industry leader in data, marketing solutions, sales and research for over 50 years in the USA. Data Axle now as an established strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business & consumer databases. Data Axle Pune is pleased to have achieved certification as a Great Place to Work

General Summary:

We are looking for a resource in Client Services Team who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation:

  • Manage, confirm and prioritize incoming order inquiries. Ensure requests are properly understood and executed.
  • Set up and launch count inquiries with complex segmentation.
  • Communicate status and query results to the internal Data Axle clients
  • Fulfill list order rentals.
  • Communicate and coordinate with Client Service team for audit documentation and billing.
  • Ability to work under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product.
  • Technical understanding and thorough attention to the detail of fulfilment processing requirements.
  • Problem solving and logical thinking skills.
  • Attention to detail and excellent follow through.
  • Ability to learn and adapt to changing technologies.
  • Ability to work independently or as part of a team.
  • Generate weekly and monthly reports created from transactional data sources

Requirements:

Qualifications and Skills

  • Bachelor's degree.
  • Experience between 3-6 years
  • Ability to communicate with individuals at all levels in the company in an articulate, professional manner.
  • Ability to effectively handle multiple priorities while maintaining integrity of work.
  • Excellent customer service and communication skills.
  • Knowledge of MS Office and Internet technologies.
  • Demonstrated skills in problem resolution.

  • Client Acquisition Specialist

    3 days ago

    Pune, Maharashtra, India Raynab2b Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description is the online booking engine of Rayna Tours and Travels, a leading destination management company in the UAE. Established in 2006, Rayna has built a strong reputation in the region's travel industry by offering top-tier touristic services. Our advanced website caters to all categories of B2B travel businesses, ensuring instant...

  • Service Head-Client Operations

    1 week ago

    Pune, Maharashtra, India service based companies Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Alert Position -Service Head-Client OperationsExperience YearsWork location - Pune Responsible for delivery, transformation, client management and P&Lfor Customer Service and Global Service Desk Accounts Manage multiple accounts with a large team across multiplegeographies. Oversee Day to day SLAs and key deliverables Coordinates and partners...

  • Client Servicing Intern

    1 week ago

    Pune, Maharashtra, India 3 Dots Design Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Description3 Dots Design is a one-stop destination for multiple communication solutions, offering expertise in advertising, design, and digital. In a highly fragmented communications business environment, 3 Dots Design stands out as an Integrated Communications Specialist. We are the first choice for brands looking to grow in India and Canada. Being...

  • Client Servicing Executive

    1 week ago

    Pune, Maharashtra, India 3 Dots Design Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company Description3 Dots Design is a leading Integrated Communications Specialist offering a comprehensive range of solutions in Advertising, Design, and Digital Media. At a time when the communications industry is highly fragmented, we provide seamless services to meet diverse client needs. Serving both Indian and Canadian markets, we excel in delivering...

  • Client Service

    1 week ago

    Pune, Maharashtra, India ADP Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    ADP is hiring a Client Support Specialist.Are you ready to join a company offering career advancement opportunities throughout your career journey?Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?Are you looking for an inclusive environment with a culture...

  • Junior Client Servicing Executive

    2 weeks ago

    Pune, Maharashtra, India 3 Dots Design Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company Description3 Dots Design is a one-stop destination for a variety of communication solutions, specializing in advertising, design, and digital services. As an Integrated Communications Specialist, the company provides seamless and cohesive marketing strategies in a highly fragmented industry. With operations in India and Canada, 3 Dots Design is a...

  • Senior Executive Client Servicing

    1 week ago

    Pune, Maharashtra, India 3 Dots Design Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description3 Dots Design is a one-stop destination for integrated communication solutions across Advertising, Design, and Digital domains. Operating as an Integrated Communications Specialist, we provide cohesive and effective strategies in a highly fragmented communications industry. With a presence in India and Canada, we cater to diverse brand...

  • Service Desk Specialist

    5 days ago

    Pune, Maharashtra, India Ensono Full time ₹ 30,00,000 - ₹ 90,00,000 per year

    JOB ROLE SUMMARYProvides first level support/initial point of contact for Ensono's associates and/or external clients' regarding computer and network related incidents, requests or issues. Captures and documents relevant information through online tracking system, prioritizes issues and investigates solutions. Provides immediate resolution if possible or...

  • Service Desk Specialist

    5 days ago

    Pune, Maharashtra, India Ensono Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    JOB ROLE SUMMARYProvides first level support/initial point of contact for Ensono's associates and/or external clients' regarding computer and network related incidents, requests or issues. Captures and documents relevant information through online tracking system, prioritizes issues and investigates solutions. Provides immediate resolution if possible or...

  • Customer Service Specialist

    3 days ago

    Pune, Maharashtra, India Willis Towers Watson Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionPersistent Systems is an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help clients anticipate what's next. We work with industry-leading organizations worldwide, including 20 Fortune 50 companies and major US and Indian banks. Recognized for...