Service coordinator

6 days ago


Simmakkal Madurai Tamil Nadu, India Nugrit Technologies Full time ₹ 1,09,532 - ₹ 2,71,532 per year

Job Title: Service Coordinator

Location: Simmakal, Madurai

Job Type: Full-time

About Us:

We are a growing IT hardware service / electronics repair. company committed to delivering exceptional service to our customers. We are looking for a proactive Service Coordinator to join our team and ensure smooth scheduling, communication, and execution of service activities.

Key Responsibilities:

  • Coordinate and schedule service calls, repairs, and maintenance jobs with customers and technicians
  • Track and monitor service requests from initiation to closure
  • Communicate updates to clients and internal teams to ensure timely service delivery
  • Maintain service records, job sheets, and reports in the system
  • Assist in parts ordering, warranty claims, and vendor follow-ups
  • Handle customer queries and provide status updates
  • Support the service team in achieving performance targets

Requirements:

  • Minimum 6 months experience in service coordination, customer service, or related roles
  • Strong organizational and time management skills
  • Excellent verbal and written communication
  • Ability to multitask and work in a fast-paced environment
  • Proficiency in MS Office / service management software
  • Customer-focused mindset with problem-solving skills

What We Offer:

  • Competitive salary and performance incentives
  • Professional development opportunities
  • Friendly and supportive work environment
  • Opportunity to work with a growing, customer-focused organization

How to Apply:

Send your resume to with the subject line: Application – Service Coordinator.

Job Type: Full-time

Pay: ₹9, ₹22,641.09 per month

Work Location: In person



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