Chief Delivery Officer

Required Skills and Experience:

Proven Technical and Delivery Leadership

• 20+ years of experience in
  digital engineering, IT services, or related industries,
  with a minimum of 10 years in a
  senior leadership
  capacity.
• Strong expertise in managing delivery operations for
  Java, .NET, Data Science, Data Engineering, Quality Engineering, UI/UX Practices, and Cloud Technologies.

Location :
Hyderabad OR Bangalore

Key Responsibilities:

Strategic Leadership and Delivery Management

• Define and execute a
  delivery strategy aligned with the organisation's mission and growth vision,
  ensuring operational excellence and measurable business outcomes.
• Oversee the
  end-to-end delivery lifecycle,
  ensuring projects are completed
  on time, within budget, and to the highest quality standards.
• Establish and refine best-in-class delivery frameworks, methodologies (Agile, SAFe), and governance models to drive consistent and predictable project outcomes.
• Align delivery strategies with evolving industry trends such as
  AI/ML, IoT, Cloud-Native Platforms, 5G,
  and ensure seamless integration across technology domains.

Hands-On Technical Oversight and Delivery Excellence

• Provide
  hands-on technical leadership
  when required, ensuring seamless delivery of complex projects across
  Java, .NET, Data Science, Data Engineering, Quality Engineering, and UI practices.
• Foster a culture of
  agility and innovation
  by driving the adoption of modern
  DevOps practices, CI/CD pipelines, containerization (Docker, Kubernetes), and cloud-native architectures.
• Implement data-driven decision-making by leveraging project performance analytics and real-time insights to improve efficiency, mitigate risks, and optimize delivery.

People Leadership and Team Empowerment

• Lead, mentor, and empower a high-performance delivery organization comprising
  project managers, technical leads, delivery managers, and domain experts.
• Build a culture of
  continuous learning, innovation, and collaboration
  by providing ongoing training and upskilling to team members.
• Encourage a
  hands-on approach to problem-solving
  and ensure that delivery teams stay ahead of evolving technology landscapes and best practices.

Client Relationship Management and Business Alignment

• Collaborate closely with
  clients, sales, and account management teams
  to understand client needs, gather requirements, and ensure alignment of delivery strategies with business objectives.
• Act as the primary escalation point for delivery-related issues, ensuring that client concerns are addressed promptly and effectively.
• Drive
  customer satisfaction and retention
  by maintaining proactive communication, ensuring business impact, and delivering high-value solutions.

Innovation and Continuous Improvement

• Foster a culture of
  continuous improvement
  by driving process optimization, leveraging AI-powered insights, and incorporating client feedback into the delivery process.
• Champion
  emerging technologies such as AI/ML, IoT, and Blockchain
  to create innovative solutions that drive competitive advantage and operational efficiency.
• Lead initiatives to automate repetitive tasks, improve project governance, and enhance the overall delivery maturity of the organization.

Revenue and Profitability Management

• Own the
  P&L for the delivery function,
  ensuring that financial targets are met while balancing cost control and value delivery.
• Identify opportunities to
  optimize margins
  through resource allocation, project prioritization, and efficient delivery processes.
• Collaborate with finance and operations teams to ensure accurate forecasting, budget management, and profitability tracking.

Representation and Thought Leadership

• Represent the organization in
  client meetings, industry forums, and technology conferences,
  showcasing the company's expertise in digital transformation and innovation.
• Act as a
  trusted advisor
  to client leadership teams, providing insights on emerging technology trends and their business implications.
• Strengthen the organisations' brand as a delivery powerhouse by contributing to thought leadership content, case studies, and whitepapers.

Enterprise-Scale Project Management

• Demonstrated proficiency in
  project management methodologies (Agile, SAFe, PMI, ITIL, etc.)
  and governance frameworks.
• Extensive experience managing
  large-scale, multi-platform delivery portfolios,
  ensuring scalability, security, and operational excellence.

Cloud-Native and DevOps Expertise

• Hands-on experience in designing and delivering solutions across
  AWS, Azure, and GCP platforms.
• Knowledge of
  CI/CD pipelines, microservices, containers, Kubernetes, and API management
  for cloud-native applications.

Data Engineering and AI/ML Competency

• Deep understanding of
  big data platforms, data pipelines, and analytics frameworks
  to deliver AI/ML-driven insights.
• Strong background in integrating
  AI models, IoT platforms,
  and data engineering pipelines into enterprise solutions.

Client-Focused and Business Acumen

• Proven success in managing
  client relationships,
  handling escalations, and aligning delivery outcomes with client business objectives.
• Ability to articulate
  technical concepts to non-technical stakeholders
  and present solutions with measurable business impact.

P&L Management and Financial Acumen

• Experience in managing delivery budgets, ensuring
  financial accountability,
  and driving profitability across delivery functions.
• Strong analytical skills with the ability to
  balance operational efficiency and growth.

Preferred Certifications:

• PMP, PMI-ACP, or PRINCE2
• AWS Certified Solutions Architect / Azure Solutions Architect Expert / Google Cloud Certified
• ITIL, SAFe, or TOGAF certifications are a plus

Education:

• Bachelor's or Master's degree in
  Computer Science, Engineering, Business, or related fields.
• MBA or an advanced degree in a technical or management discipline is a plus.