COO (Chief Operations Officer)

Position Title: Chief Operating Officer (COO)

Location: Hyderabad

Type: Full-Time

Key Responsibilities

1. Enterprise Business Strategy & Institutional Growth

2. Co-develop and execute long-term business strategies aligned with the Foundations

mission and healthcare delivery priorities

• Own and deliver business performance KPIs across all units and service lines

enabling data-led, outcome-focused decision-making

• Participate and implement growth plans across verticals including consultations,

diagnostics, scans, wellness, education, outreach, and digital services

• Evaluate and advise on business viability of new medical or allied services including

outreach clinics, home care, midwifery expansion, etc.

• Support annual and mid-term planning cycles with structured business analysis and

prioritization frameworks

1. Financial Enablement & Service Innovation

2. Identify and grow revenue streams beyond core maternitysuch as gynecology,

fertility, neonatology, pediatrics, and preventive health

• Strengthen pricing, bundling, and business case design across packages and

services (e.g., Blissful Birthing, NICU pathways, community clinics) with financially

viable solutions

• Partner with clinical leadership to enhance service design, patient journeys, and

value-based pricing models

• Institutionalize monthly business reviews, dashboards, and decision support tools

for internal stakeholders

1. Strategic Partnerships & Ecosystem Development

2. Lead external partnerships across insurance, CSR, government programs, and

community health alliances

• Build formal partner engagement systems including documentation, MoU renewals,

partner accountability, and joint goal tracking

• Create strategic alliances with referral networks, fertility clinics, and pediatric followup partners for integrated care models
• Represent the Foundation in high-level stakeholder meetings with funders, donors,

public agencies, and industry forums

1. Fundraising, Donor Engagement & Philanthropic Positioning

2. Lead all philanthropic business development for programs including midwifery,

outreach, NICU, and maternal mental health

• Sustain and grow high-value donor relationships and institutional funding pipelines
• Oversee proposal writing, impact reporting, and donor communication alongside the

fundraising and communications teams

• Position a model of maternal healthcare delivery for

philanthropic and impact-oriented funders

1. Leadership of Business Operations and Strategic Initiatives

2. Act as the business anchor for new strategic initiatives and transformations (e.g.,

digital transformation, new hospital models, expansion to underserved regions)

• Serve as a thought partner to the CEO and other CXOs to integrate business strategy

with clinical, HR, and operational roadmaps

• Build and mentor a small but high-capability business and fundraising team that

supports execution at scale

• Lead org-wide strategic projects such as public-private partnerships, franchising

models, or center-of-excellence development in maternal & childcare

Candidate Profile

Must-Have
• 18 to 22 years of experience with increasing leadership responsibility in business strategy, healthcare operations, or consulting
• Proven ability to lead multi-stakeholder initiatives and drive execution in complex, mission-driven environments
• Strong business acumen with comfort across financial planning, service design, market expansion, and operational delivery
• Exceptional communication, proposal writing, and institutional representation skills
•

Experience working closely with founders/boards/senior clinicians and balancing mission with scale

Preferred
• Deep exposure to the healthcare delivery ecosystem (hospital chains, health tech, or public health programs)
• Experience with CSR funding, social impact investments, or strategic philanthropy
• MBA / MHA or equivalent qualification in business, healthcare management, or public policy

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