CRM Executive

18 hours ago

Bengaluru East Karnataka, India Stonefield Flavours Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Description
Job Title
– CRM Executive

Location
– Jigani Industrial Area, Bengaluru, Karnataka

About Us –
Stonefield Flavours Pvt. Ltd.
One of the fastest-growing flavour manufacturing multinational companies, Stonefield was established by a bunch of taste connoisseurs and veteran food industry professionals. Driven by the purpose to create delightful tastes with a creative signature, Stonefield was designed to become the first Multinational Flavour Company from India which would be renowned for its exceptional customer experience and world-class taste solutions. With centuries of experience and unparalleled knowledge of taste and flavours, we continuously innovate to create exceptional taste experiences. Our tireless pursuit of perfect tastes shapes moments that matter, inspiring emotions and spreading smiles, every day.

Role Overview
Customer Relations– Attend to customer inquiries, provide product information, order processing

with timely dispatch with requisite documentation and third-party certifications.

Planning & Organizing– Coordinate all shipments with freight forwarders, compile required

documentation for domestic and export processes and ensure compliance with international shipping

laws and standards.

Budgeting & Cost Control– Develop cost estimates for domestic and international shipments and

manage freight costs, customs taxes, and other associated fees.

Key Accountabilities

  • Assist in managing customer databases and ensuring accuracy of records.
  • Handle customer queries via calls, emails, and chats in a professional manner.
  • Support CRM campaigns and initiatives to improve customer engagement.
  • Track and report customer feedback, complaints, and escalations.
  • Coordinate with internal teams (sales, operations, marketing) to resolve customer issues.
  • Prepare and share periodic MIS/CRM reports with the team.
  • Ensure compliance with company policies and maintain confidentiality of customer data.

Qualifications
Educational Background:

  • Bachelor's degree in a related field.

Experience

  • 0–2 years of experience in CRM / customer support/client servicing (freshers with good communication skills may apply).

Skills

  • Good communication and interpersonal skills.
  • Basic knowledge of MS Office (Excel, Word, PowerPoint).
  • Attention to detail and problem-solving attitude.

Language Proficiency

  • Fluent in Hindi, English and Kannada

Join us in our mission to deliver unparalleled taste experiences and foster lasting partnerships with key clients. If you're passionate about taste and possess the skills for business success, be a part of our dynamic team.

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India Urban Standz Pvt Ltd Full time

    **Job Title: CRM Executive** **Location**: HSR Layout, Bangalore **Experience**: 1-3 years **Job Summary**: **Key Responsibilities**: - Maintain and update the CRM system to ensure accurate and current customer information - Analyze CRM data to track customer behavior, campaign effectiveness, and identify opportunities - Coordinate with internal teams to...

  • CRM Executive

    7 days ago

    Bengaluru, Karnataka, India Grasshoppers Full time

    Job Opening: CRM Executive Location: Bengaluru Employment Type: Full-time Experience: 0-1 years (CRM / Customer Engagement preferred) About Us Grasshoppers - Managed Office is a dynamic and growth-oriented organization in the Managed Office. We focus on delivering excellent customer experience and building long-term client relationships through...

  • CRM Executive

    1 day ago

    Bengaluru, Karnataka, India Shravanthi Shelters Full time

    **CRM: JD** We are looking for a proactive and customer -focused CRM Executive / Manager to manage client relationships, over see the customer journey from booking to handover, and ensure smooth coordination between internal departments and customers. You will act as the primary point of contact for buyers and maintain a high level of client...

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India CHN Technologies Private Limited Full time

    We having an excellent Job opening!!! Greetings!! **Position**: CRM Executive **Reporting Manager**: CRM Manager **Location**: Bangalore **Responsibilities**: - Maintain and update client information within the CRM system, ensuring accuracy and consistency. - Generate reports and dashboards for Management, Sales & Marketing performance. - Handle...

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

    **About Role**: We are seeking enthusiastic and dedicated individuals to join us as executive - CRM Technical professionals. This role offers a unique opportunity for entry level profiles to kick-start their career in customer relationship management within the construction industry. As a executive CRM Technical, you will work closely with our experienced...

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India Neuraleap Hire Full time

    **Job Title: Client Relationship Executive - CRM Executive** **Location**: Kasturi Nagar, Bangalore (On-Site) **Job Type**: Full-Time | Immediate Joining Preferred **Salary**: Negotiable (Based on experience and communication skills) **Gender Preference**: **About the Role**: **Key Responsibilities**: - Manage client communication after order placement...

  • CRM Executive

    2 weeks ago

    Bengaluru, Karnataka, India SGL LABS PVT LTD Full time

    Develop CRM Strategies: Implement customer engagement initiatives to maximize retention and loyalty. - Manage CRM Software: Utilize CRM platforms (e.g., Salesforce, HubSpot) for accurate data management and customer segmentation. - Top Customer Issue Resolution: Handle and resolve high-priority complaints for top customers in Southern India to ensure...

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India Realestate Full time

    Well reputed realestate company is loking for CRM executive experienced in realestate only for Bellandur region. Pay: ₹25,000.00 - ₹40,000.00 per month Work Location: In person

  • CRM Executive

    2 weeks ago

    Bengaluru, Karnataka, India Allen Online Full time

    Allen is known for fostering academic brilliance with its unwavering commitment to rigorous standards, innovative teaching methodologies, and a nurturing learning environment. Building on ALLEN Career’s three decades of success, Allen Digital is where innovation meets tradition. We've embarked on a journey of expansion through our partnership with Bodhi...

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India Plyneer Industries Full time

    Greetings! We are hiring for CRM executives for Plyneer Industries Private Limited for Richmond Location - Bangalore. Company - Plyneer Industries Private Limited. Location - Richmond Road Bangalore Day Shift Monday to Saturday Working Days Sunday Fixed Off - **Customer Relationship Management** - Build and maintain strong relationships with clients. -...