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Sales Manager
2 weeks ago
Role Overview:
The Manager - Sales involves in sales & marketing activities, coordinating with the
Application Lab, providing technical support, managing queries, and fostering strong customer relationships to
achieve revenue targets. As a B2B-focused role, the Manager - Business Development collaborates closely with
the zonal level to bridge the gap between technical details and commercial value, ensuring the successful
execution of sales initiatives.
Responsibilities:
Sales:
Actively engage in sales activities to acquire new customers, expand market share, and
achieve revenue targets within designated territories.
Customer Relationship Management:
Build and maintain relationships with existing and potential customers, understanding their
needs, preferences, and challenges to tailor solutions effectively.
Technical Support:
Provide technical assistance and guidance to customers, leveraging expertise in ingredient
applications and functionalities to address technical queries and provide value-added
solutions.
Application Development Coordination:
Collaborate with the Application Lab to coordinate customer-related application development
projects, ensuring alignment with customer requirements and timely delivery of solutions.
Market Analysis:
Conduct market research and analysis to identify opportunities, competitive dynamics, and
emerging trends, providing insights to inform business development strategies and sales
approaches.
Query Management:
Manage customer inquiries, concerns, and requests promptly and effectively, ensuring high
levels of customer satisfaction and retention.
Collaboration with Zonal Techno-Commercial Manager:
Work closely with the Techno-Commercial Manager at the zonal level to align technical details
with commercial objectives, ensuring that product knowledge translates into commercial
success in sales efforts.
Performance Reporting:
Prepare regular reports on sales activities, pipeline status, customer interactions, and market
trends, providing insights and recommendations to optimize business development efforts and
achieve sales targets.
Qualifications:
- Bachelors degree in business administration, Marketing, or related field. Technical background or
relevant experience in the ingredient trading industry preferred.
- Proven track record of successful sales experience, preferably in a B2B environment, demonstrating
the ability to meet or exceed sales targets.
- Strong understanding of technical aspects related to ingredient applications and functionalities, with
the ability to communicate technical information effectively to customers.
- Excellent negotiation, communication, and interpersonal skills, with a customer-centric approach.
- Ability to work independently and collaboratively within a team, with a focus on driving results and
achieving business objectives.
- Analytical mindset with the ability to interpret market data, customer insights, and sales metrics to
inform strategic decision-making.