
Regional Operations Manager
1 day ago
1. Operations Management
- Manage end-to-end logistics operations across the assigned West region.
- Ensure smooth fleet utilization, driver deployment, and on-time deliveries.
- Monitor EV fleet performance (range, charging, downtime, etc.) and optimize efficiency.
- Coordinate with charging infrastructure teams for uninterrupted operations.
2. Business & Customer Management
- Drive regional KPIs SLA adherence, customer satisfaction, and cost optimization.
- Build and maintain strong relationships with key clients and stakeholders.
- Resolve escalations and ensure service excellence.
3. People & Team Leadership
- Lead and manage regional crew (drivers, fleet supervisors, and support staff).
- Recruit, train, and retain talent in alignment with business growth.
- Ensure adherence to safety, compliance, and operational policies.
4. Financial & Compliance
- Monitor and control regional operating costs and budgets.
- Ensure compliance with company policies, labor laws, and statutory norms.
- Prepare and present monthly performance reports and forecasts to senior management.
5. Strategic Growth
- Support expansion initiatives in the West region.
- Identify opportunities for operational improvement and innovation in EV logistics.
- Collaborate with cross-functional teams (HR, Finance, Tech, and Business Development) for smooth operations.
Key Skills & Competencies:
- Strong understanding of logistics operations (EV fleet management preferred).
- Ability to lead large teams across multiple locations.
- Analytical mindset with problem-solving ability.
Qualifications & Experience:
- Graduate / Post-Graduate in Supply Chain, Logistics, or Business Management.
- 12 years+ of experience in logistics/transport operations, with at least 35 years in a regional leadership role.
- Experience in EV logistics / last-mile delivery operations preferred.
Working days - Monday to Friday + alternate Saturdays
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