Head of Product Model, Center of Excellence

What You Will Do

As the Head of the Product Model Center of Excellence (PMCoE) for our IT organization, led by the CDIO, you will lead the enterprise-wide shift from project-based delivery to a product-centric operating model. You will define the vision, strategy, and execution roadmap to scale product management capabilities, drive customer-centric innovation, and embed product thinking across the organization.

You will lead a dedicated Center of Excellence team focused on three key pillars:

Scaling the Product Operating Model

• Champion a Product-Centric Vision: Define and evangelize a compelling product transformation strategy aligned with enterprise goals and customer outcomes.
• Drive Strategic Roadmaps: Co-create and iterate on transformation roadmaps with prioritized initiatives, clear outcomes, and measurable impact.
• Enable Product Governance: Design and evolve a scalable product taxonomy and governance model that promotes clarity, ownership, and alignment.
• Align Cross-Functional Stakeholders: Partner with Business, Finance, Technology and other leaders to ensure alignment, secure buy-in, and sustain momentum.
• Measure and Communicate Impact: Define success metrics, track value delivery, and transparently communicate progress and learnings.

Capability Building & Coaching

• Build Product Management Excellence: Develop and scale training programs, coaching structures, and communities of practice for product owners, product managers and cross-functional teams.
• Embed Agile Product Thinking: Promote iterative delivery, customer feedback loops, and outcome-driven planning across product teams.
• Partner for Leadership Enablement: Collaborate with senior leaders to embed product mindsets and empower them to lead in a product-centric environment.

Tooling, Data & Insights

• Shape the Product Enablement Ecosystem: Lead the selection, integration, and continuous improvement of tools that empower product teams throughout the lifecycle - from strategy and discovery to delivery and outcome measurement.
• Enable Data-Driven Decision Making: Use insights to assess product performance, customer impact, and transformation progress.
• Standardize Practices for Scale: Co-create adaptive standards and feedback loops that foster learning, consistency, and enterprise-wide alignment.

How You Will Lead

• Empower High-Performing Teams: Build and lead a growth-minded team that works across all of IT to deliver value, embrace feedback, and continuously improve.
• Influence Across the Enterprise: Develop strong partnerships with executives and stakeholders to foster commitment and accelerate adoption.
• Model Product Leadership: Demonstrate strategic stewardship of product practices, tools, and governance.
• Lead with Curiosity and Intentionality: Approach transformation with a learning mindset - seeking input, testing assumptions, and iterating toward scalable, value-driven solutions.

What We Look For

We're seeking a visionary leader and proven change agent with deep expertise in product model transformation and Agile delivery. You are passionate about driving customer-centric innovation and capable of influencing at all levels of the organization.

Requirements:

• 5+ years of leadership experience in product management, Agile transformation, or enterprise strategy roles
• Proven success leading large-scale product model transformations in complex, matrixed organizations
• Experience building product management capabilities, training programs, and Centers of Excellence
• Deep understanding of Agile frameworks, product management, and customer feedback loops
• Excellent relationship-building, influencing, communication, and organizational skills
• Inspirational leader who motivates and empowers teams
• Systems thinker with an enterprise agility mindset
• Change management acumen to guide the organization through transformation
• Experience with design thinking, human centered design, hypothesis testing, value stream mapping, customer journey mapping, product discovery, experimentation, etc.
• High emotional intelligence and empathy to build trust and influence without authority
• Committed to continuous improvement and capability development
• Skilled facilitator of change who takes a collaborative and inclusive approach
• Analytical mindset with experience in productivity and maturity assessments

Preferred:

• Experience with business case development, product funding models, and financial planning
• Industry experience in Industrials, Manufacturing, or related sectors

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit