Presales Specialist

9 hours ago

Chennai, Tamil Nadu, India Xerago Full time ₹ 4,00,000 - ₹ 8,00,000 per year

We are looking for a
Presales Specialist
to support the Sales and Account Management teams in acquiring new customers and expanding value within existing accounts. This role requires a strategic thinker with a strong grasp of digital marketing, MarTech, analytics, and customer experience solutions. The ideal candidate should be able to connect the dots, take creative leaps of faith, and craft compelling, value-driven solutions.

This is not a Business Development or Inside Sales role. Instead, this role is about solutioning—understanding customer challenges and crafting tailored strategic proposals that position Xerago's capabilities as the best-fit solution.

Key Responsibilities:

Craft Solutions That Drive Business Impact:

  • Develop tailored solutions that help prospects and clients maximize the impact of their digital initiatives.
  • Understand customer pain points, map them to Xerago's capabilities, and articulate compelling value propositions.

Pre-Sales Support :

  • Assist in preparing strategy presentations, approach notes, pitch decks, and proposal documents for new business opportunities.
  • Support RFPs/RFIs by ensuring proposals clearly align with client objectives and industry best practices.

Collaboration with Delivery Team & Case Study Development:

  • Work closely with delivery teams to build a repository of capabilities, credentials, and case studies to strengthen proposals.
  • Continuously document successful solutions and outcomes to reinforce Xerago's expertise across verticals.

Sales Support & Opportunity Acceleration:

  • Regularly conduct market research and provide strategic insights to help Sales and Account Management teams close deals faster.
  • Identify cross-sell and upsell opportunities within existing customer accounts.

Requirements and skills:

Experience & Industry Knowledge:

  • 1-2 years of pre-sales experience in a professional services company specializing in Marketing, Marketing Automation / Campaign Management, Digital Analytics, Content Management, or Commerce.
  • Strong understanding of pre-sales processes, including pitching, RFP responses, and solution definition.

Domain Knowledge:

  • Familiarity with MarTech, digital experience platforms (DXPs), marketing automation, campaign management, analytics, and commerce solutions. Hands-on expertise is not required, but a strong conceptual understanding is a must.

Strategic Thinking & Problem-Solving:

  • Ability to define/refine value propositions, aligning them with client challenges and industry trends.
  • Strong analytical and conceptual thinking—can connect dots across different domains and craft compelling solutions.

Documentation & Presentation Skills:

  • Strong written and verbal communication skills with the ability to create high-impact pitch materials.
  • Proficiency in Microsoft Word, Excel, and PowerPoint to develop structured, well-articulated documents.

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