Email Chat Support

Job Title: Customer Support Executive (E-commerce – Jewellery Industry)Experience Required: 2+ Years (Mail & Chat Support)Location: Andheri east Seepz, MumbaiJob Description:We are seeking a dedicated and customer-focused Customer Support Executive with prior experience in e-commerce, preferably in the jewellery industry. The role involves handling...

Key Responsibilities● Manage customer queries and issues via email, chat, and social media with accuracy and professionalism.● Diagnose and resolve technical issues related to ISP, Telecom services, or similar industries, providing clear troubleshooting steps. ● Document all customer interactions and solutions comprehensively.● Collaborate with...

Process-Email customer supportLocation-ChandivaliMin 2 yr experience of customer service in email process in BFSI or non BFSI sectorShift time- Day shift5 days working, 2 rotational week offsWork in email process in customer serviceEnquiries /complaints /request from clients within timelineQualification-Graduation is mandatorySalary:25M to 36M : 25k in...

Andheri East MumbaiEmail Process*Excellent verbal and written skills (c1)**Max sal - 37k Ctc*(Approx 32k inhand, 4k variable every month, 1k loyalty)Customer Service Executive*Shift - US shift 5:30 pm to 11:30 am (any 10 hrs)5 days working, *Sat-Sun Fixed off*Education - HSCExperience- HSC with min *2 years International bpo Email exp mandatory**Key...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctionsUpdate our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide...

Roles and ResponsibilitiesProvide Post Sales customer support of CTCL and Algo Trading Platform to clientsResolve day to day queries of clients' via phone, email and on-line chatExplain the Risk management rules available in the Platform and how it impacts trading of the UsersTroubleshooting, capturing logs and interacting with Development Team for defect...

Key Responsibilities:1. Technical Troubleshooting:Diagnose and resolve software application issues via phone, email, or chat.Utilise problem-solving skills to identify root causes.2. Client Support:Provide timely and professional support to clients.Ensure client satisfaction through effective issue resolution.3. Documentation and Reporting:Document all...

We are seeking a Technical Support Engineer with a strong interest in IT security to provide Tier 1 and Tier 2 support for cyber security tools, secure systems, and client environments. You will troubleshoot technical issues, guide clients on best practices, and ensure systems remain secure, stable, and compliant.Roles & Responsibilities :-· Should have...

Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...

JOB DESCRIPTION:Respond to customer inquiries promptly and professionally via phone, email, and chat channelsProvide technical support and troubleshooting assistance for television-related issues, including but not limited to connectivity problems, device setup, and software configurations.Identify and diagnose technical problems, escalating complex issues...