Email Chat Support

Key Responsibilities● Manage customer queries and issues via email, chat, and social media with accuracy and professionalism.● Diagnose and resolve technical issues related to ISP, Telecom services, or similar industries, providing clear troubleshooting steps. ● Document all customer interactions and solutions comprehensively.● Collaborate with...

Andheri East MumbaiEmail Process*Excellent verbal and written skills (c1)**Max sal - 37k Ctc*(Approx 32k inhand, 4k variable every month, 1k loyalty)Customer Service Executive*Shift - US shift 5:30 pm to 11:30 am (any 10 hrs)5 days working, *Sat-Sun Fixed off*Education - HSCExperience- HSC with min *2 years International bpo Email exp mandatory**Key...

HIRING FOR EMAIL PROCESSKey Responsibilities:100% Email based processProvide excellent customer service for a banking processResolve customer queries effectively and efficientlyDemonstrate strong communication and interpersonal skillsLOCATION: Chandivali (Mumbai)NOTE- ONLY MUMBAI CANDIDATES CAN APPLYEligibility:Only Graduate and above can apply (ANY...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctionsUpdate our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide...

We are seeking a Technical Support Engineer with a strong interest in IT security to provide Tier 1 and Tier 2 support for cyber security tools, secure systems, and client environments. You will troubleshoot technical issues, guide clients on best practices, and ensure systems remain secure, stable, and compliant.Roles & Responsibilities :-· Should have...

Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...

Job Title: Customer Support AssistantLocation: Uma Ornaments, Andheri, MumbaiSalary: ₹20,000 – ₹25,000 per month CTCEmployment Type: Full-TimeCompany: Uma OrnamentsJob Description:Uma Ornaments is seeking a dedicated and customer-oriented Customer Support Assistant to join our growing team. The ideal candidate will serve as the primary point of contact...

We are looking for a motivated and detail-oriented IT Technical Support Engineer to join our team. The ideal candidate should have a good understanding of computer hardware, Windows operating systems, networking basics, and IT troubleshooting. The role involves providing onsite and remote technical support to clients, maintaining IT infrastructure, and...

Providing phone, email, remote, and in-person support to troubleshoot various technical problemsInstalling and configuring computer hardware, software, peripherals, and networking equipmentResolving issues with internet connectivity, printers, scanners, phones, and other equipmentPerforming troubleshooting to diagnose system failures and identifying root...

Interacting via various channels, such as live chat, emails, social media and direct callsModifying sales pitches in response to customer demandAcquiring and retaining contact information databasesPut forward suggestions in accordance with the requirements of the consumerEnsure a smooth procedure for the consumer by transferring windows of opportunity to the...