Desktop Support Engineer L1

1 day ago


Andheri, Maharashtra, India scymes services pvt limited Full time
  • Providing phone, email, remote, and in-person support to troubleshoot various technical problems
  • Installing and configuring computer hardware, software, peripherals, and networking equipment
  • Resolving issues with internet connectivity, printers, scanners, phones, and other equipment
  • Performing troubleshooting to diagnose system failures and identifying root causes
  • Managing technology inventory and placing orders for equipment
  • Escalating complex issues to the appropriate teams if unable to resolve them independently
  • Providing new system orientation and training to end users
  • Documenting technical issues and solutions in a ticketing system

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person



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