Application Support Engineer
3 hours ago
Application support engineer
Job location Azad Nagar Andheri. pls share latest cv on asap
2 positions for candidates with 2+ years of experience (salary range: 3.5 LPA - 4.5 LPA)
Job description
Application Support Engineer for B2B Web/Mobile applications, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your will be involved in troubleshooting, resolving technical issues, and providing support to end-users.
Responsibilities and Duties
Giving functional support on Applications (Web + TAB + Mobile).
Giving support to users and handling calls on daily basis.
Resolving the issues referring the knowledge base.
Co-ordination with Client and development team for to resolved any unknown issues time-to-time.
Testing the new process/features in the system.
Handling database system for uploading and updating data.
Writing SQL scripts and stored procedure in SQL Server for Report Designing.
Giving data through database as per user requirements.
Maintaining SQL Server back-up and maintenance plan.
Maintaining Auto mail reports to users.
Managing tickets in Mantis / Jira
Weekly stakeholder Reporting
Must have skills :
Experience in providing technical support to end-users.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Key Skills MS SQL Server, SQL, ERP, testing, Microsoft Windows
Technical Experience:
1-2 year experience in the domain of Web based B2B application support.
Education UG: Any GraduatePG: Any Postgraduate
Job Types: Full-time, Permanent
Pay: ₹200, ₹450,000.00 per year
Shift:
Day shift
Work Location: In person
Job Type: Full-time
Work Location: In person
Job Types: Full-time, Permanent
Pay: ₹300, ₹500,000.00 per year
Work Location: In person
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