Customer Service Associate
22 hours ago
Customer Service Associate
Resolve customer Queries, Requests & Complaints (QRC's) on Trading and Demat A/c related products, such as Equity, Derivative Futures
& Options, Mutual Fund, Currency & Commodities etc.
Answer incoming customer & Branch calls, Emails & Chats.
Check on the status of customer accounts and resolve maintenance related queries.
Document knowledge as solution articles
Review and explain account charges & trade settlement related QRC's.
Defuse irate customers & Escalate unresolved issues to relevant internal teams
Identify and assess customers' needs to strive for highest Customer Experience (CX)
Ability to Multi-Task and work in a fast-paced, Contact Center environment
Provide accurate, valid and complete information by using the right methods/tools.
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Senior Customer Service Associate
3 days ago
Kolkata, West Bengal, India Ergode Full time ₹ 9,00,000 - ₹ 12,00,000 per year**Job Title**: Senior Customer Service Associate**Summary:**We are seeking a Senior Customer Service Associate with at least 2 years of experience in the Customer Service department to join our team. The ideal candidate will have a strong customer service background and possess excellent communication and problem-solving skills.**Roles and...
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Commission Sales Associate
14 hours ago
Kolkata, West Bengal, India SARKAR SERVICE POINT Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionSARKAR SERVICE POINT is an insurance company located in Jaynagar, West Bengal, India. Our primary location is on Shirali Para Road. We are dedicated to providing exceptional insurance services to our clients. Our team is committed to reliability and customer satisfaction.Role DescriptionThis is a full-time role for a Commission Sales...
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Customer Service
1 week ago
Kolkata, West Bengal, India Niit Learning Systems Full time ₹ 2,50,000 - ₹ 7,50,000 per yearAbout NIIT - Talent Pipeline Service.At NIIT, were transforming the way the world learns, for the better. Thats why the worlds best-run learning functions across 30 countries trust us with their learning and talent.Modern talent acquisition goes beyond the traditional hiring process to adapt to evolving job market trends and drive organizational growth....
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Customer Support Associate
3 days ago
Kolkata, West Bengal, India Wipro Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Description: International Voice Process - Customer Support AssociateWe are looking for an enthusiastic and customer-focused individual to join our team as an International Blended Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their...
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Customer Support Associate
3 days ago
Kolkata, West Bengal, India Wipro Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob Description: International Voice Process - Customer Support AssociateWe are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their...
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Customer Support Associate
3 days ago
Kolkata, West Bengal, India Wipro Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Description:International blended Process - Customer Support AssociateWe are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their...
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Customer Support Associate
2 days ago
Kolkata, West Bengal, India Wipro Full time ₹ 2,00,000 - ₹ 2,50,000 per yearRole & responsibilitiesInternational Blended Process - Customer Support Associate We are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving...
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Guest Service Associate Housekeeping
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Associate
4 days ago
Kolkata, West Bengal, India HDFC Life Insurance Company ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionHDFC Life, a leading private life insurance company in India, offers a variety of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC), India's leading housing finance institution, and abrdn plc, a prominent provider of financial services in the United Kingdom. HDFC...
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Customer Service
23 hours ago
Kolkata, West Bengal, India Flying Squirrel Holidays Full time ₹ 3,00,000 - ₹ 3,60,000 per yearVerbal and written communication in English is a must.Background can be from any customer service industry, as long as the candidates themselves have traveled extensively or are very passionate about travel, like watching vlogs, keep updates with different destinations, create their own itineraries, or plan a trip themselves.Key Responsibilities:1. Customer...