
Customer Support Associate
3 days ago
Job Description:
International blended Process - Customer Support Associate
We are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their queries via phone.
Key Responsibilities:
- Handle calls and chats in a professional and timely manner.
- Address customer inquiries, resolve issues, and provide accurate information about our products or services.
- Maintain a high level of customer satisfaction by providing clear, concise, and friendly communication.
- Collaborate with team members to ensure a seamless customer experience.
Required Skills and Qualifications:
- Educational Background: H.Sc qualified and above individuals can apply.
- Experience: This position is open to freshers and candidates with up to 2 years of experience in a customer support environment.
- Communication Skills: Exceptional verbal and written communication skills in English are essential.
- Customer-Focused: A strong passion for helping people and a positive attitude.
- Technical Proficiency: Basic computer knowledge and the ability to navigate multiple systems simultaneously.
Working Conditions:
Shift: This is a 5-day Australian shift position. 2 days rotational week offs.
Joiners: We are seeking immediate joiners who can start as soon as possible.
Why Join Us?
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Competitive salary and benefits package.
If you are a motivated individual with a passion for customer service and meet the above qualifications, we encourage you to apply today
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