Customer Advisor

7 days ago


Palakkad, Kerala, India KVR AUTOMOTIVE PVT LTD Full time ₹ 12,000 - ₹ 1,20,000 per year

Job Summary

We are seeking a dedicated and dynamic Client Advisor to join our team. The ideal candidate will be responsible for providing exceptional customer support and client services, ensuring a positive experience for our clients. This role requires strong communication skills, a passion for sales, and the ability to work in a fast-paced environment. Multilingual candidates are highly encouraged to apply, as we value diverse language skills to better serve our clientele.

Responsibilities

  • Engage with clients through outbound calling and provide exceptional customer service.
  • Assist clients with inquiries, resolving issues efficiently while maintaining a high level of professionalism.
  • Utilize data entry skills to maintain accurate client records and documentation.
  • Provide product information and support to enhance client satisfaction and drive sales.
  • Demonstrate effective phone etiquette during all client interactions.
  • Collaborate with team members to improve client services and streamline processes.
  • Analyze client feedback and data to identify trends and areas for improvement.
  • Handle cash transactions accurately when required.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to understand customer requirements and suggest solutions.
  • Problem-solving mindset and patience in handling complaints.
  • Basic knowledge of CRM tools and MS Office.
  • Previous experience in customer service or advisory roles is a plus.

Job Type: Full-time

Pay: From ₹12,000.00 per year

Benefits:

  • Health insurance

Work Location: In person



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