
Customer Advisor
3 weeks ago
Job Summary
We are seeking a dedicated and dynamic Client Advisor to join our team. The ideal candidate will be responsible for providing exceptional customer support and client services, ensuring a positive experience for our clients. This role requires strong communication skills, a passion for sales, and the ability to work in a fast-paced environment. Multilingual candidates are highly encouraged to apply, as we value diverse language skills to better serve our clientele.
Responsibilities
- Engage with clients through outbound calling and provide exceptional customer service.
- Assist clients with inquiries, resolving issues efficiently while maintaining a high level of professionalism.
- Utilize data entry skills to maintain accurate client records and documentation.
- Provide product information and support to enhance client satisfaction and drive sales.
- Demonstrate effective phone etiquette during all client interactions.
- Collaborate with team members to improve client services and streamline processes.
- Analyze client feedback and data to identify trends and areas for improvement.
- Handle cash transactions accurately when required.
Requirements
- Excellent communication and interpersonal skills.
- Ability to understand customer requirements and suggest solutions.
- Problem-solving mindset and patience in handling complaints.
- Basic knowledge of CRM tools and MS Office.
- Previous experience in customer service or advisory roles is a plus.
Job Type: Full-time
Pay: From ₹12,000.00 per year
Benefits:
- Health insurance
Work Location: In person
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