
Advisor Voice
4 days ago
Posted Date: 02 Oct 2025
Function/Business Area: Customer Service
Location: Palakkad
Job Responsibilities- Manage all customer interactions as rostered within parameters
- Demonstrate ownership on calls when contacted by customer
- Respond to all customers in appropriate tone and language
- Offer a solution-based approach for all customer interactions
- Educate the customer at every given possible opportunity
- Ensure updation of product, system, process and policy knowledge
- Adhere to rostered timing, scheduled shifts and activities
- Capture customer details and data relevant to the call or service
- Resolve customer queries within agreed timelines
- Manage outbound campaigns as per business requirement
- Increase, develop and retain customer base through relationship building and service
- Follow all contact center policies, procedures, code of conduct and legislative requirements
10 2 / Graduation degree in any discipline
Experience Requirement6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
Skills & Competencies- Speak local language
- Basic computer knowledge
- Problem solving skills
- Customer focus
- Technical orientation
- Attention to detail
- Service mindset
Please update your profile and upload resume to apply.
Location Map: Palakkad
-
Advisor Voice
2 weeks ago
Palakkad, Kerala, India Reliance Jio Infocomm Limited Full time ₹ 1,50,000 - ₹ 2,50,000 per yearJob Description Posted Date: 26 Sep 2025 Function/Business Area: Customer Service Location: PalakkadJob Responsibilities Manage all customer interactions as rostered within parameters Demonstrate ownership on calls when contacted by customer Respond to all customers in appropriate tone and language Offer a solution-based approach for...
-
Advisor Voice
6 days ago
Palakkad, Kerala, India Reliance Jio Infocomm Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Description Posted Date 30 Sep 2025 Function/Business Area Customer Service Location Palakkad Job Responsibilities Manage all customer interactions as rostered within parameters Demonstrate ownership on calls when contacted by customer Respond to all customers in appropriate tone and language Offer a solution-based approach for...
-
Advisor Voice
2 days ago
Palakkad, Kerala, India Reliance Jio Infocomm Limited Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Description Posted Date 06 Oct 2025 Function/Business Area Customer Service Location Palakkad Job Responsibilities Manage all customer interactions as rostered within parameters Demonstrate ownership on calls when contacted by customer Respond to all customers in appropriate tone and language Offer a solution-based approach for...