Cluster Segment Head – Strategic Accounts

5 days ago


Cochin, Kerala, India Vi (Vodafone Idea) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

GM - Strategic Accounts

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role GM - Cluster Segment Head – Strategic Accounts Function / Department Cluster Strategic Accounts, VI Business Location Kerala Band M3 Job Purpose To manage and drive the revenues of the Strategic Accounts Business in order to attain market leadership in large corporate segment in India, through revenue growth, market share and profit, the leadership, management, and motivation of the account sales team, whilst complying with agreed budget, timescales and agreed policy guidelines and regulatory norms To position VIL as the preferred Technology partner by using thought leadership, Industry insights and Design thinking. Deliver Profitable growth and ensure VIL leadership in terms of CMS & RMS Adopting Digital First Culture Deliver the best in class customer experience to our customers globally with a high NPS score Increased market share from integrated product, service, mobile solution offerings, and fixed data product, etc. Key Result Areas/Accountabilities To meet the overall Budgets of (Strategic Accounts) for the assigned territory on PAN India level in terms of OB/Revenue/Profitability. Lead CXX / NPS in strategic accounts through multiple product penetration, Winning Complex Sales & Adopting Digital First Culture. Cross Functional and Inter Cluster Engagement at Leadership Level to create and deliver Profitable growth via aligning Customer Business Challenge and VIL Roadmap in terms of GTM/Solution/Product Solutions and Co-Creation Engagement with SA Team nationally to deliver the revenue growth in India. Overall all KPIs for making VIL market Leader with higher growth rate in identified set of Strategic accounts than market Ensuring sales process compliance norms and sales discipline. Key performance indicators Revenue Growth Target, contribution, TCV & AoV Hunting Wins, Farming wins, Account SoW growth, Competition Churn, Product Penetration Sales Governance – WCS, A/c Dossiers, 1SF, Funnel Management NPS - Attain a targeted score on customer satisfaction surveys. Drive C level Customer engagement & promote Vodafone Idea products and solution amongst them. Core Competencies, Knowledge, Experience 12 years plus of which at least 4-5 year should be in a leadership positions managing cross functional teams and Account Management A proven track record in meeting revenue targets in fixed line business. Knowledge of specific areas - Sales and Marketing; Competition in Fixed Line Business; Competitor strengths & weakness. People based experience - Experience in handling large sales team Good people management skills, at team player, strong influence and relationship management skills, customer centric. Strong communication and decision-making skills – ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments Must have technical / professional qualifications MBA Sales and cross functional work Experience of more than 12-15 years preferably in telecom Strong Leadership Skills Good knowledge of mobility, fixed and other communication technologies, technical sales background preferable Direct reports: Area Sales Managers Indirect reports: National Account Managers

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Experience LevelExecutive Level
  • Cluster head

    2 weeks ago


    Cochin, Kerala, India NetAmbit Full time

    Immediate Joinners are preferred with Local market Knowledge is mandatory Web: Cluster Head???? Position OverviewWe are seeking a dynamic and result-oriented Cluster Head with 7–10 years of experience in Direct Sales, B2 C Sales, Merchant Acquisition, Offline Payments, Distribution, or Telecom. The role requires strong field sales and team-handling...


  • Cochin, Kerala, India Vodafoneidea Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...


  • Cochin, Kerala, India VodafoneZiggo Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Req ID: 47866Location:Ernakulam, INFunction: VIBSAbout:Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the...

  • Cluster Manager

    5 days ago


    Cochin, Kerala, India Felix Fashion Retailers Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionFelix Fashion is revolutionizing fashion retail in India by offering a dynamic shopping experience that blends creativity, inclusivity, and excellence. With a curated selection of premium brands, our collections balance emerging trends with timeless elegance. Every store is a space where individuality is celebrated, and personal style is...

  • Regional Sales Head

    3 days ago


    Cochin, Kerala, India WebCRS Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionWebCRS provides technologies and consulting services for Travel & Hospitality organizations of all sizes to maximize their performance and profitability. At WebCRS, we prioritize continuous innovation to keep businesses ahead of their competition. Our solutions are designed to meet the unique needs of each client, helping them achieve...


  • Cochin, Kerala, India Ebikego Full time

    National Head - Real Estate Summary: We are seeking a dynamic and visionary National Head - Realty to lead the nationwide rollout of EBG Realty, a new-age real estate vertical under the eBikeGo group. This is a strategic leadership role, responsible for building the business from the ground up right from conceptualization to successful execution and...

  • Service Head

    3 weeks ago


    Cochin, Kerala, India B2N Full time

    We are looking for a dynamic and experienced Service Head to lead our service operations within the passenger car segment. The ideal candidate will have a strong background in a leadership role, a proven track record of enhancing customer care, and a focus on driving revenue and profit growth. You will be responsible for maintaining top-tier service...

  • Accounts head

    5 days ago


    Cochin, Kerala, India Nidi Consultancy Full time ₹ 6,00,000 - ₹ 9,60,000 per year

    We are HiringAccounts Head - MaleExperience - Min 10 years in accounts and statutory mattersLocation - Ernakulam KAKKANADKey Responsibilities:Ensure compliance to financial disciplineEffective fund management and cash flowManages the Finance/Accounts Team and Team workingCoordinate preparation of Annual Operating PlanProvide timely and consistent financial...

  • Head of Finance

    1 day ago


    Cochin, Kerala, India Hanhold Consulting Private Limited Full time ₹ 75,00,000 - ₹ 1,05,00,000 per year

    Role OverviewThe Head of Finance & Accounts is a senior leadership position with end-to-end responsibility for Concord's financial health, governance, and operational control of supporting functions. This role leads the Finance, Accounts, Purchase, and Inventory departments, ensuring that company funds, vendor obligations, and resources are managed with...


  • Cochin, Kerala, India maxlifeins Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    :Takes responsibility of fulfilling leads & prospecting new business from salary segment of bank partner to close Protection and annuity business.KEY RESPONSIBILITIES:· Lead generation at the time of account opening/service call being made to the customer· Establishing & strengthening relationship with Cluster head & staff to gain mindshare from them on...