Customer Support Executive

20 hours ago

Mumbai, Maharashtra, India Good at Hiring Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Company:Zurich Kotak General Insurance (Goregaon East)Role DescriptionAs a Customer Care Inbound Voice Executive, your primary responsibilities will include:Customer Inquiries: Responding to customer inquiries through various channels, including phone calls, emails, and chat, while consistently providing exceptional customer service.2.Product Knowledge: Supplying accurate and timely information regarding insurance products and services, assisting customers in making informed decisions.Issue Resolution: Effectively resolving customer issues and concerns in a professional manner, striving for service excellence.Team Collaboration: Working closely with team members and other departments to ensure customer satisfaction and continuously improve the customer experience.Record Maintenance: Maintaining detailed records of customer interactions and transactions using contact management tools and CRM software.Positive Work Environment: Contributing to a positive and supportive work culture, promoting teamwork, and fostering a strong work ethic.QualificationsAny Graduate , Diploma Candidates Need Not ApplyShift Details:WorkingDays : 6 Days a WeekShift: 9 Hours (Between 8 AM – 8 PM)CTC: ₹1.5 Lakh (Minimum) – ₹3 Lakh (Maximum), Hike Percentage: Up to 15%–20% on Last Fixed CTCRequirementMinimum 1 Year and AboveCriteria: 27 Years and BelowLanguage: English , HindiInterested? Next Steps >>*Drop us your CVon:*Fill the form via the link:Lets Get You PlacedHiringnow #CustomerSupportCustomerServiceCustomerServiceExecutive #Vacancy #Opportunities #Mumbai #JobAlerts #GoodatHiring #JobDescription #LatestJobs

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