Head – Talent Development

3 days ago

Delhi, Delhi, India 9ff18b37-9ae6-4be2-aab7-3d0b5585563e Full time ₹ 15,00,000 - ₹ 30,00,000 per year

About Us:
We are a leading digital airport company delivering world-class airport services through digital interventions, strong engineering DNA, IT operations, and digital services. With current revenues of ~US$50 million (long-term contracts secured), we aim to scale to US$500 million over the next 5 years. We are expanding our client base (domestic & global airports and related adjacencies) and enhancing our portfolio: managed services, new digital services/products, airport services platforms, etc.

Role Overview

We are looking for a senior HR leader to architect and drive WAISL's Talent Development & Management strategy, capability building, and succession planning. This person will ensure that talent practices are future-ready, aligned with business goals, and scalable as we scale up operations and revenues. The role is a full-time, on-site position based in Delhi, requiring close collaboration with leadership and cross-functional teams to effectively drive organization-wide initiatives.

Key Responsibilities

Talent Development

  • Define and implement a robust role taxonomy and skill-dictionary across technology, operations, and service domains.
  • Lead role mapping & job leveling to ensure clarity in roles, skills, career paths and capacity planning.
  • Design and maintain functional, technical, leadership learning roadmaps; introduce programs such as coaching, mentoring, stretch assignments.
  • Institutionalize digital learning platforms (LMS, micro-learning, blended learning) and build culture of continuous learning.
  • Establish metrics and dashboards to monitor learning uptake, capability growth, ROI from development programs, skill gaps, etc.

Talent Management

  • Build and roll out succession planning frameworks for critical roles and leadership positions. Maintain high potential programs.
  • Work closely with Business Heads and HR Business Partners (HRBPs) to conduct regular talent reviews, calibrations, identify high potentials, and map career mobility.
  • Oversee performance management frameworks ensuring alignment of goals, feedback culture, calibrations, developmental performance plans.
  • Lead workforce planning: role criticality mapping, demand supply forecasting for skills, internal mobility levers.

Employee Experience & Engagement

  • Craft and deploy talent-focused engagement programs, particularly around growth, career clarity, learning, feedback, etc.
  • Use people analytics to provide insights: turnover, skill gaps, readiness for future, engagement levels.
  • Promote DE&I (Diversity, Equity, Inclusion) through talent programs, inclusive leadership, and equitable opportunities.

Qualifications & Skills

  • 10+ years of progressive experience in talent development, talent management, preferably in IT / Digital / Technology services.
  • Postgraduate in Human Resources, Business Management, Organizational Psychology, or related field preferred.
  • Deep experience in designing role taxonomies, skill dictionaries, role mapping, succession planning, leadership / technical capability frameworks.
  • Strong stakeholder management (CXOs, Business Heads, HRBPs), change management.
  • Familiarity with tools and technologies: LMS, people analytics, HRIS systems, performance management tools, digital learning platforms.
  • Excellent communication skills, presentation, facilitation, influencing across levels.
  • Data-oriented mindset; able to use metrics, dashboards to track program impact.

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