Manager Branding Customer Experience
2 days ago
About BU:
is India's largest online job portal, connecting job seekers with employers. It offers a platform for job postings, resume databases, and recruitment tools. Founded in 1997, has become a leading platform in India's recruitment landscape.
We are looking to hire passionate and innovative associates in our growing Branding Solutions vertical. Associate should have domain expertise in digital marketing operations or onboarding expertise in a SaaS or cloud product.
Roles & Responsibilities of Onboarding Team
- Managing the end-to-end onboarding process, ensuring a great experience for new clients should be the primary objective
- Setting up onboarding meeting with the client (talk about content requirements, platform demo, functionalities, etc.)
- Sourcing/collation of content from online platforms, client or from ACM
- Be a great communicator, receive and interpret feedback, and meet tight deadlines
- Respond to feedback to improve the creative work in future iterations
Qualification
- Graduate/Post Graduate with 2-4yrs experience
- Ability to think strategically and creatively
- Excellent communication and presentation skills
- Experience in working with cross functional teams
- Well versed with Advance Excel
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