Customer Service Representative

1 day ago

Bengaluru, Karnataka, India Burgundy Brand Collective Full time ₹ 3,60,000 per year

Job Description – Customer Service Executive

Brand: Jacadi Paris – Luxury French Children's Apparel

Location: Mumbai / Bangalore

Reporting To: Store Manager

Role Summary

The Customer Service Executive ensures exceptional client experiences in line with Jacadi's luxury standards. This role involves leading customer interactions, supporting store operations, mentoring Customer Service Executives, and driving sales excellence.

Key Responsibilities

  • Deliver superior and personalized customer service, anticipating client needs and resolving escalated issues.
  • Mentor and guide junior customer service executives to enhance team performance.
  • Support store operations: POS, cash handling, stock movement, and daily checklists.
  • Drive sales through client engagement, styling suggestions, and product knowledge.
  • Maintain the store's visual appeal in line with brand VM guidelines.
  • Collaborate with the Store Manager to track sales KPIs and contribute to store strategy.
  • Assist in training new staff on service SOPs, brand storytelling, and POS systems.

Qualifications

  • Minimum 3–5 years of luxury retail experience, preferably in kids or fashion segments.
  • Strong communication and customer-handling skills with a team-player attitude.
  • Experience in training/mentoring staff is a plus.
  • Working knowledge of POS systems and Microsoft Office.

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Work Location: In person

  • Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    This is a full-time on-site role for a Customer Service Representative in Bangalore. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing customer experience by resolving issues effectively. Daily tasks include answering calls, responding to emails,...

  • Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    ****Role Descg>riptionThis is a full-time on-site role for a Customer Service Representative in Bangalore. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing customer experience by resolving issues effectively. Daily tasks include answering calls,...

  • Customer Service Representative

    2 weeks ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAl Fahad Enterprises is engaged in various businesses, including Tour & Travels and Organic Products, among other services. We are committed to offering high-quality service and products that meet the diverse needs of our customers. Our company is dedicated to excellence and customer satisfaction, making us a trusted name in the...

  • Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Salary kExp - 1-2 yearsRole DescriptionThis is a full-time on-site role located in Bengaluru for a Customer Service Representative (Insurance) at Al Fahad Enterprises. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer complaints, and ensuring customer satisfaction. The role involves providing support...

  • Customer Service Representative

    7 days ago

    Bengaluru, Karnataka, India Spinco Biotech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSpinco Biotech is a leading distributor of Analytical and Life Science Instrumentation. We are committed to excellence in all aspects of our business, bringing together people, knowledge, innovation, and technology. Our goal is to provide our customers with the highest quality products and unparalleled world-class services.Role...

  • Customer Service Representative

    5 days ago

    Bengaluru, Karnataka, India Zeitgeist Retail Pvt. Ltd. (ZRPL) Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionZeitgeist Retail Private Limited (ZRPL) is an E-Commerce Technology and Services company, headquartered in Bengaluru, India. ZRPL collaborates with leading brands to provide comprehensive services, including product listing and catalog management, stock planning, accounts reconciliation, and sales return management. ZEPP, their flagship...

  • Customer Service Representative

    7 days ago

    Bengaluru, Karnataka, India KNEETOES Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionKneetoes is a dynamic and innovative footwear company dedicated to providing high-quality, stylish, and comfortable footwear for all occasions. Founded in 2010, our mission is to combine cutting-edge design with exceptional craftsmanship, ensuring our customers step out in confidence and style. Our commitment to excellence has earned us a...

  • Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India Total RCM Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Name: TotalRCM Solutions Private LimitedJob Description: Customer Service RepresentativePosition: Customer Service Representative (Tier 1 Loan Pre-Qualification)Location: Bangalore (HSR Layout, Sector 1)Type: Full-Time In OfficeOverview: We are seeking a detail-oriented and customer-focused Customer Service Representative to join our financial...

  • Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India LEOS International Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title:Customer Service Representative – Real EstateJob Description:A Customer Service Representative in real estate is responsible for handling client inquiries, providing property-related information, supporting sales and leasing teams, and ensuring an excellent client experience. The role requires strong communication skills, patience, and a...

  • Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India XpressEdu Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Job Summary:We are seeking a friendly, detail-oriented, and professional Customer Service Representative (CSR) to join our team. The CSR will serve as the first point of contact for customers, handling inquiries, resolving complaints, and ensuring a positive customer experience across all touchpoints (phone, email, chat, or in-person).Key...