Chat Support Executive
4 hours ago
Key Responsibilities:
- Handle customer queries via live chat, email, or web platforms.
- Provide accurate and timely information to US-based customers.
- Maintain a high level of professionalism and empathy during interactions.
- Document all customer interactions in the system.
- Coordinate with internal departments for issue resolution.
- Meet performance targets including response time, accuracy, and customer satisfaction.
Required Skills:
- Excellent written English communication skills.
- Good typing speed (minimum 35–40 WPM).
- Strong problem-solving and multitasking ability.
- Comfortable working in night shifts.
- Prior experience in international chat or email process preferred.
Job Types: Full-time, Permanent
Pay: ₹30, ₹33,501.83 per month
Benefits:
- Provident Fund
Work Location: In person
-
Chat Support Executive
1 week ago
Navi Mumbai, Maharashtra, India Cubicle Consultancy Full time ₹ 2,00,000 - ₹ 4,00,000 per yearHandle customer queries via live chatProvide accurate product/service infoResolve issues with clarity and professionalismMaintain chat records and follow up as neededEnsure quick response and high satisfactionVoice Process if required Required Candidate profileWork in shifts and meet daily chat targetsChat SupportExcellent comms
-
Chat Support Executive
2 weeks ago
Mumbai, Maharashtra, India Momentum Hr Full time ₹ 2,50,000 - ₹ 7,50,000 per yearResponsibilities:* Manage international chats via chat process* Provide timely solutions within SLA guidelines* Collaborate with cross-functional teams when necessary* Maintain high customer satisfaction ratingsOffice cab/shuttleFood allowanceHealth insuranceAnnual bonusProvident fund
-
Chat Support Associate
4 hours ago
Mumbai, Maharashtra, India Iide Education Full time ₹ 2,00,000 - ₹ 6,00,000 per year- Job Title: Chat Support Associate- Department: Customer Support- Location: Lower Parel (5 minutes away from Lower Parel Station)- Reports to: LeadAbout IIDE:IIDE is Asia's most trusted digital marketing institute, offering government-recognised online, offline, and postgraduate programs. We empower students, graduates, and working professionals to...
-
Chat Support Specalist
7 days ago
Mumbai, Maharashtra, India Grace Services Full time ₹ 3,60,000 per yearGrace Staffing Services – Now Hiring: Chat Support Specialists (UK Banking Process)Position: Chat Support Specialist – Non Voice OperationsLocation: Mumbai (Work from Office)Shift Timings: UK Rotational Shifts | 12:00 PM – 4:00 AM (any 9-hour shift)Work Days: 5 Days a Week | 2 Rotational OffsAbout the RoleWe are seeking enthusiastic Chat Support...
-
Mumbai, Maharashtra, India Ziraya Business Solutions Full time ₹ 2,40,000 - ₹ 4,80,000 per yearCustomer Support Executive Chat/Call/Email SupportKey Responsibilities:* Handle inbound customer queries via chat, call, and email for all brand platforms (Man Matters, Be Bodywise, Little Joys).* Resolve customer service issues efficiently, maintaining high standards of quality and adherence to performance metrics.* Accurately document all interactions...
-
Mumbai, Maharashtra, India Mosaic Wellness Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany:Man Matters / Be Bodywise / Little JoysLocation:Marol, Andheri, MumbaiAbout The RoleWe are looking for a motivated and customer-focused Customer Support Executive to join our team. This role involves handling inbound queries via chat, call, and email from customers across our wellness and personal care brands Man Matters, Be Bodywise, and Little...
-
Chat Support Consultant
7 days ago
Mumbai, Maharashtra, India SupportYourApp Full time US$ 15,000 - US$ 30,000 per yearPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
-
Chats Support Consultant
2 weeks ago
Mumbai, Maharashtra, India SupportYourApp Full time US$ 40,000 - US$ 60,000 per yearPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Chats Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
-
Mumbai, Maharashtra, India ETLI Full time ₹ 1,80,000 per yearJob Opening: Customer Support Executive (Inbound Process – Email & Chat)Location:Near MTNL Office, Mahape, Navi Mumbai – 400710Timings:10:00 AM – 7:00 PMWeek Off:Fixed SundayRole Overview:We are seeking motivated individuals to join ourCustomer Support Teamfor inbound processes (email & chat). The ideal candidate should possess good communication...
-
Technical Chat Support Executive
2 days ago
Mumbai, Maharashtra, India Pawan Enterprises Full time ₹ 2,88,000 - ₹ 3,60,000 per yearHiring For Technical Customer Chat Support. ( NON VOICE )Job Location : AiroliRequirements :Candidates with Min 6 months Experience in International Voice.Domestic Customer or sales experience of 6 months with Excellent English CommunicationSales/ Upselling/ Cross-selling experience would be beneficialSalary : 26k in hand Performance Incentives Travel...