
Admin and Compliance Executive
24 hours ago
We are looking for an organised and detail-oriented Admin and Compliance Executive to support our daily operations and ensure we meet all regulatory requirements. This role combines administrative duties with compliance monitoring and reporting.
Key Responsibilities
Administrative Duties
Handle day-to-day office operations and administrative tasks
- Manage student admissions process from inquiry to enrolment
- Handle email management and correspondence through Gmail
- Maintain and update CRM systems (Zoho, Streak) for student and client records
- Manage the Learning Management System (LMS) for course delivery and student progress
- Schedule practical sessions and send notification emails to students
- Use Google Calendar for booking and scheduling practical sessions
- Maintain accurate records using Google Sheets, Excel, and Google Drive
- Assist with document preparation and reporting
- Support various departments with administrative needs
- Provide live chat support and manage student support desk
Compliance Functions:
- Monitor compliance with company policies and regulatory requirements
- Assist in preparing compliance reports and documentation
- Support internal audits and regulatory inspections
- Help maintain statutory books and registers
- Track and report compliance issues to management
- Assist with policy updates and procedure reviews
- Coordinate with regulatory authorities as needed
- Support investigation processes when required
Training and Development Support:
- Coordinate training programs and professional development activities
- Schedule practical sessions and send automated notification emails to students
- Manage student bookings through Google Calendar integration
- Update student records in LMS and CRM systems
- Maintain training records and documentation in Google Drive
- Assist with course registrations and compliance audits
- Support the complaints handling process
- Track student progress and generate reports
Required Qualifications:
- Education and Experience
- Bachelor's degree from an accredited institution
- Minimum 3-5 years of relevant work experience
- Experience in administration, compliance, or related field preferred
Essential Skills:
- Strong written and verbal communication skills in English
- High attention to detail and accuracy
- Good organisational and time management abilities
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Experience with CRM systems (Zoho, Streak preferred)
- Advanced Gmail and email management skills
- Learning Management System (LMS) experience
- Proficiency in Google Workspace (Sheets, Drive, Calendar)
- Student admission and enrollment process management
- Email marketing and notification systems
- Ability to work independently and as part of a team
- Strong problem-solving skills
- Ability to handle multiple tasks and meet deadlines
- Personal Qualities
- High integrity and ethical standards
- Adaptable and willing to learn
- Proactive approach to work
- Professional and positive attitude
- Ability to work under pressure
- Strong interpersonal skills
What We Offer:
- Opportunity to work in a dynamic environment
- Professional development and growth opportunities
- Collaborative team culture
- Competitive compensation and benefits
- Reporting Structure
- This position reports to the Compliance Manager and works closely with various departments across the organization.
- This job description outlines the general nature of the position and main responsibilities.
- Additional duties may be assigned as needed to support business operations.
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