Head Regional Operations

13 hours ago

Pune, Maharashtra, India Sodexo Full time ₹ 20,00,000 - ₹ 25,00,000 per year

"Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all backgrounds."

Who we are

At Sodexo, we offer 100+ service solutions across diverse sectors—corporates, healthcare, education, manufacturing, and remote environments. From food & catering to facilities management and energy services, we enhance the quality of life for those we serve. Our inclusive, diverse, and equitable work environment empowers employees to thrive and make a meaningful impact. With a strong foundation in our values of Service Spirit, Team Spirit, and Spirit of Progress, working at Sodexo is more than just a job—it's a chance to be part of something bigger.

Join us and act with purpose every day

Role Overview

Responsible for all existing operational contracts, contract retention, contract growth and development within the relevant area, and strengthening the portfolio, reputation, and image of Sodexo's food catering Business in the West region

Key Responsibilities

  • Ensure the profitable delivery of operations, control of costs & overheads through achievement of business targets for GOP.
  • Responsible for the delivery and expansion of sales and margin in all operations, ensuring full compliance with contractual obligations and Sodexo policies and procedures.
  • Support new business development through the promotion and costing of products & services and response to tenders & proposals, which deliver new business in Sodexo's Food Catering business activities.
  • Responsible for establishing and maintaining multi-level and business unit relationships with clients, ensuring a full understanding of the hierarchy and strategic vision of the client.
  • Ensure a comprehensive understanding of and meet all customer expectations under each of the relevant client agreements.
  • Prepare timely and accurate financial and qualitative reports; Report on the same to the Regional Head-Operations on a monthly basis and as and when required.
  • Be proactive in the recovery of overdue, if any, owing from internal and external clients and maintain a close relationship with the Sodexo Finance team to ensure all suppliers and contractor payments are managed effectively.
  • Manage, mentor, and maintain a strong working relationship with the Business Development & Operational Teams, offer assistance wherever and whenever required.
  • Liase with team to ensure alignment with the business goals and vision of Sodexo.
  • Ensure quality of work by adhering to Sodexo service standards

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