Customer support insurance
7 days ago
**Salary-upto 4.5 LPA
Experience-minimum 6 months
Language-English and Hindi compulsory
Role Des
cription
This full-time Customer Support role at AL Fahad Global Enterprises is based on-site in Bengaluru. The Customer Support Representative will handle daily tasks such as assisting customers with their inquiries and issues, ensuring customer satisfaction through effective communication and problem-solving, providing technical support, and maintaining accurate records of customer interactions. The representative will also work closely with other team members to analyze and resolve customer concerns efficiently.
Qualifications
- Customer Support and Customer Satisfaction skills
- Strong Interpersonal Skills and the ability to handle customer interactions professionally
- Technical Support skills and the ability to troubleshoot issues
- Analytical Skills for effectively assessing and resolving customer concerns
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Experience in the insurance industry is a plus
- Bachelor's degree in a relevant field or equivalent experience**
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