Insurance Customer Support

20 hours ago

Bengaluru, Karnataka, India Organo Mart Full time ₹ 5,40,000 per year

Salary - upto 4.5lpa

1+ yr of experience

Role Description

This is a full-time, on-site role for an Insurance Customer Support Representative, based in Bengaluru. The candidate will handle customer inquiries and concerns, ensure customer satisfaction, and provide technical support related to insurance products and services. Responsibilities will include analyzing customer queries, resolving issues promptly, and maintaining accurate records of interactions to improve service quality. Collaboration with team members and delivering exceptional customer experience will also be key aspects of this position.

Qualifications

  • Proficiency in Customer Support and Customer Satisfaction to address and resolve client queries effectively
  • Strong Interpersonal Skills to communicate and build rapport with customers
  • Experience with Technical Support to troubleshoot and assist customers in resolving service-related issues
  • Analytical Skills to assess customer problems and identify appropriate solutions
  • Ability to work collaboratively as part of a team and independently when required
  • Good organizational and multitasking abilities
  • Bachelor's degree or equivalent experience

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