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Insurance Customer Support
3 weeks ago
Company Description
Al Fahad Enterprises operates diverse business ventures, including Tour & Travels, Organic Products, and various other services. The company is committed to delivering quality and value to its customers across different industries. With a customer-centric approach, Al Fahad Enterprises fosters an environment that prioritizes excellence and innovation. The company is dedicated to driving growth and providing exceptional service to its clients.
Role Description
This is a full-time on-site role for an Insurance Customer Support professional, located in Bengaluru. The role involves addressing customer inquiries, providing excellent support, resolving issues, and assisting with insurance-related concerns. The Insurance Customer Support professional will engage with clients to ensure a positive customer experience, gather information, and provide technical assistance to meet their needs effectively.
Qualifications
- Proficiency in Customer Support and ensuring Customer Satisfaction
- Strong Interpersonal Skills and the ability to effectively communicate with clients
- Experience in Technical Support and the ability to address technical issues
- Strong Analytical Skills for problem-solving and decision-making
- Ability to work collaboratively as part of a team
- Familiarity with the insurance industry is an advantage
- Bachelor's degree in a relevant field is preferred
