Client Relationship Manager
22 hours ago
Company Name: Acres N Yards Realcom
Location: Sector 132 UTC Building Noida
Designation: Client Relationship Manager
Experience: 1 + Year in Automobiles Showroom
Qualification - Bachelor's Degree in related filed
Salary: Upto 45,000
Job Type – Full Time
Joining: Immediate Joiner
Male and Female Both Can Apply
Key Responsibilities
- Customer Communication: Serve as the main point of contact for customers, addressing questions, providing updates, and managing complaints.
- Coordination & Logistics: Coordinate with sales, service, and stockyard teams to ensure timely vehicle preparation, delivery, and service appointments.
- Appointment Management: Schedule service appointments and coordinate delivery slots, keeping customers informed of timelines and delays.
- Database Management: Maintain and update customer records, including contact information and service history.
- Feedback & Satisfaction: Collect and log customer feedback to gauge satisfaction, and work to resolve issues and ensure positive experiences.
- Documentation: Assist with the accurate completion and preparation of all necessary paperwork, such as vehicle registration and insurance.
- Promotional Activities: Support CRM campaigns, send service reminders, and participate in promotional outreach.
Job Types: Full-time, Permanent
Pay: ₹15, ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund
Work Location: In person
Speak with the employer
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