Area DASS Assistant Service Incharge

2 days ago


Jabalpur, Madhya Pradesh, India Reliance Jio Infocomm Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Job Description

Posted Date
25 Oct 2025

Function/Business Area
Customer Service

Location
Jabalpur

Job Responsibilities

  1. Ensure availability of partners and secondary agents in geography
  2. Manage and take reporting from mapped Jio Digital Repair Specialist
  3. Co-ordinate with business teams for Air Fiber business
  4. Visit General Trade partners.
  5. Conduct sample audits for installations.
  6. Happy calling to customers for feedback.
  7. Ensure quality of partners and partners onboarding.
  8. Ensure timely attending surveillance tickets
  9. Ensuring timely closure of surveillance tickets
  10. Impart training to secondary agents for Ready for Role
  11. Hand-hold Fiber engineers
  12. Monitor engineer's productivity.

Education Requirement
Graduation (Science stream preferred)

Experience Requirement
3 to 5 Years

Skills & Competencies

  1. Relationship management
  2. Delegation Skills
  3. Team Management
  4. Problem solving skills

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