Administrative Executive

13 hours ago


Noida, Uttar Pradesh, India EXL SERVICES Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Executives

  • Reviewing documents to determine type of request(s) and process them as per set guidelines
  • Requests involve Premiums and Loan payments, Administration of EFT policies and administration of direct bill policies as well as changing premium modes and billing features on policies. .
  • Verifying the sender, process transactions in admin systems and send confirmation letter to the policy owner. These communications could be through email or letters using predefined templates
  • Contribute to individual quality and productivity goals by meeting processing targets focused on turnaround time expectations
  • Promote a positive customer service mindset to surpass the expectations of customers through continuous improvement
  • Identify and capitalize on best practices to ensure consistency and optimal performance in a team based environment
  • Active participation in ongoing development of self
  • Continue to build additional knowledge and understanding of the client's business
  • Perform other duties as needed.


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