Customer Retention Executive

Job Summary:We are looking for a proactive and persuasive Customer Retention Executive to manage post-purchase engagement and reduce customer churn through effective communication. The role involves reaching out to existing customers, understanding their concerns, resolving issues, and encouraging repeat purchases or renewals.Key Responsibilities:Conduct...

Key Responsibilities: Should have experiemce in Customer Onboarding and Retention calls.  Assist in Customer Retention and provide solution in case of issues  Manage Customer Onboarding communication to internal or external partners  Coordinate with the cross functional teams to enable required systems and processes  Maintain Customer...

Work Location: BangaloreReports To: Senior ManagerOur Cause: Rapido is India's largest bike taxi player focused on solving the first and last-mile connectivity problem for India. The primary focus is mobility and changing all facets of mobility across India. We believe that 2 Wheelers are the right mode of transport for developing countries like India and...

Campaign Associate- Retention Team. Location-Banglore. Years of experience-1-2years. Employment-Full-Time. About The Role : Requirements -. Clevertap/Moengage experience is a must. Manage the execution of multiple campaigns, sales, and cohort-specific experiments to drive daily GMV growth.. Lead and optimize push notification strategies to improve conversion...

About PhonePe Limited:Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million)...

Manager, Digital RetentionLocation:Bangalore, KA, IN, 560001Salary: Dependant on Skills and ExperienceDivision: EducationDepartment: Sales Digital (All India)Manager, Digital RetentionLocation: BangaloreAbout the RoleThis is a unique opportunity to be at the forefront of academic transformation in schools. As part of Oxford University Press's Education...

What You'll DoOwn and execute lifecycle marketing strategies across email, push, and reactivation campaigns.Design and optimize referral, rewards, and loyalty programs to drive engagement.Reduce churn and increase customer LTV through targeted retention initiatives.Segment users and personalize communication using analytics and behavioral data.Collaborate...

At Supertails, we're on a mission to revolutionize pet care in India and we're looking for an Assistant Manager – Retention to take charge of our customer experience and retention efforts for the e-commerce division.If you're someone who's curious, data-obsessed, and loves turning insights into impactful actions — this role is tailor-made for you.What...

About YuluYulu is India's leading shared micro-mobility platform, revolutionizing urban transportation through smart, sustainable, and electric-first mobility solutions. With a rapidly growing fleet of tech-enabled electric two-wheelers and a robust battery-swapping infrastructure, Yulu makes last-mile commutes not only efficient but also planet-friendly.Our...

Key ResponsibilitiesDevelop and implement retention marketing strategies across channels such as email, push notifications, SMS, and in-app messaging.Analyze customer behavior, segment audiences, and create personalized campaigns to improve repeat purchase rates and reduce churn.Collaborate with the tech team to leverage automation tools, CRM, and analytics...