BPO Trainer
22 hours ago
Here's a professional and complete Job Description (JD) for your requirement:
Job Title: Process Trainer – BPO Sales (Tata 1mg Customer Service)
Location: Noida
Open Positions: 2
Salary Offered: ₹25,000 to ₹29,000 (in-hand)
Qualification: HSC / Graduate
Joining: Immediate Joiners Preferred
Job Description:
We are hiring 2 experienced Process Trainers for our Tata 1mg Customer Service – Sales Process based in Noida. The ideal candidates should have a strong background in BPO sales training and the ability to deliver high-quality onboarding and ongoing training to customer service agents.
Key Responsibilities:
- Conduct product/process training for new joiners and existing team members.
- Deliver sales-focused training sessions to enhance conversion rates and customer experience.
- Evaluate trainee performance through assessments, mock calls, and feedback.
- Maintain training reports, attendance, and performance tracking.
- Collaborate with operations and quality teams to address skill gaps.
- Monitor calls and provide feedback to agents for continuous improvement.
- Keep training content and process updates aligned with client expectations.
Required Skills:
- Minimum 6 months to 1 year of experience as a trainer in a BPO sales process.
- Strong communication and presentation skills.
- Good understanding of customer handling and telesales techniques.
- Ability to motivate and engage trainees in a learning environment.
- Proficient in MS Office (Word, PowerPoint, Excel).
Additional Details:
- Process Type: Customer Service (Inbound/Outbound Sales)
- Industry: BPO / Call Center
- Shift: Day Shift (as per process requirement)
- Employment Type: Full-Time, On-Paper
Let me know if you'd like this tailored further or formatted for email or WhatsApp sharing.
Job Type: Full-time
Pay: ₹22, ₹27,099.56 per month
Benefits:
- Provident Fund
Education:
- Diploma (Preferred)
Experience:
- insurance industry: 1 year (Preferred)
- BPO Trainer: 1 year (Required)
Language:
- English (Required)
Work Location: In person
-
Process Trainer
5 days ago
Noida, Uttar Pradesh, India GLOBELANCE Full time ₹ 3,00,000 - ₹ 6,00,000 per yearIndustry & SectorA fast-paced Business Process Outsourcing (BPO) and Contact Center environment delivering customer support, back‑office processing, and voice/non‑voice services for global clients. We focus on process excellence, SLA adherence, and continuous performance improvement.Primary Title:BPO Process Trainer (On‑site) — Location: IndiaAbout...
-
Process Trainer
2 weeks ago
Noida, Uttar Pradesh, India FiveS Digital Full time ₹ 1,50,000 - ₹ 2,00,000 per yearCompany DescriptionFiveS Digital is a technology-led Business Process Management organization with a customer and community-centric approach. Our core business focuses on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. With 15 years of experience and presence in 9 locations across India, our BPM delivery center in Navi...
-
Hiring For Process Trainer
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA, Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per year"NTT DATA- Hiring for BPO Process Trainers' (preferring resources with International Banking Training domain)- Looking for Immediate Joiners "Work Location- Gurgaon, Sector 48Work Mode- Work from OfficeIn these roles, you will be responsible for:Conducting/managing industry, process, compliance and refresher training and internal certification programs (as...
-
Voice and Accent Trainer
2 weeks ago
Noida, Uttar Pradesh, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per yearKey Responsibilities:Deliver Voice & Accent, grammar, and communication training for new hire batches.Conduct New Hire Orientation/Foundation Communication Training and prepare trainees for production.Continually assess trainees performance during training through quizzes, role plays, call simulations, and feedback sessions.Provide targeted coaching on...
-
Voice and Accent Trainer
6 days ago
Noida, Uttar Pradesh, India Quesscorp Full time ₹ 6,00,000 - ₹ 12,00,000 per yearGreetings from Quess CorpMy Client is looking for Voice and Accent Trainer, Noida locationLocation: Noida, 132 Sector (Onsite 5 days )Experience Required: 5–7 YearsJob SummaryWe are seeking a dynamic and experienced Voice and Accent Trainer to lead communication training sessions for our Collections team. The ideal candidate will be responsible for...
-
Technical Trainer
2 weeks ago
Noida, Uttar Pradesh, India ABI News Agency Full time ₹ 2,40,000 - ₹ 5,40,000 per yearPlease note: only Female candidates are considered for this role who are willing to work in US Shift.Role Overview:We are seeking a dynamic and skilled Technical Trainer to lead end-to-end training for Printer and Antivirus Sales & Support processes. The role involves delivering effective training sessions, designing technical and sales modules, and driving...
-
Process Trainer
1 day ago
Noida, Uttar Pradesh, India Emotion Films Full time ₹ 4,00,000 - ₹ 8,00,000 per yearTrain New Joiners on Indiamart product & processesTrack and report completion of training sessionsShould be aware about BPO training matrices,TNA,TNI,Attrition,NHT/PKT RefresherDesign & develop the regular assessmentsTrack individual performance. Required Candidate profileCommunicating with teams,Managers & relevant stakeholders to identify training...
-
Sales Team Lead
22 hours ago
Noida, Uttar Pradesh, India Reboot Xp Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Summary:We are looking for a dynamic and result-oriented Sales Team Leader to manage and guide a team of sales executives in a fast-paced BPO environment. The role involves driving sales performance, ensuring target achievement, motivating the team, and maintaining high standards of customer experience.Key Responsibilities:Lead, mentor, and motivate a...
-
Sales Trainer
2 weeks ago
Noida, Uttar Pradesh, India Eureka Outsourcing Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob descriptionResponsibilities• Conduct sales training sessions for new hires and existing employees.• Develop training modules, presentations, and sales scripts.• Improve sales skills, product knowledge, objection handling, and closing techniques.• Monitor and evaluate the effectiveness of training programs.• Provide coaching and feedback to...
-
Trainer- sales
24 hours ago
Noida, Uttar Pradesh, India Eureka Outsourcing Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilities• Conduct sales training sessions for new hires and existing employees.• Develop training modules, presentations, and sales scripts.• Improve sales skills, product knowledge, objection handling, and closing techniques.• Monitor and evaluate the effectiveness of training programs.• Provide coaching and feedback to enhance...