Voice and Accent Trainer

2 weeks ago

Noida, Uttar Pradesh, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  • Deliver Voice & Accent, grammar, and communication training for new hire batches.
  • Conduct New Hire Orientation/Foundation Communication Training and prepare trainees for production.
  • Continually assess trainees performance during training through quizzes, role plays, call simulations, and feedback sessions.
  • Provide targeted coaching on pronunciation, fluency, intonation, clarity, and cultural sensitization.
  • Facilitate soft skills and customer service training (listening skills, empathy, professional etiquette).
  • Collaborate with operations, quality, and recruitment teams to align training outcomes with business needs.
  • Track training effectiveness, maintain reports/MIS, and share progress with stakeholders.
  • Conduct refresher training sessions for production teams to bridge communication gaps.
  • Continuously update training content and adopt best practices to enhance training delivery.

Skills & Competencies:

  • Excellent command of spoken and written English.
  • Strong expertise in Voice & Accent and phonetics training.
  • Ability to manage and engage large new hire batches effectively.
  • Proficiency in training delivery, presentation, and classroom management.
  • Knowledge of BPO/Contact Center operations and customer interaction dynamics.
  • Strong interpersonal and coaching skills.

Qualifications & Experience:

  • Graduate in any discipline.
  • 37 years of experience as a Communication Trainer in a BPO/Contact Center environment.
  • Proven experience in Voice & Accent training and handling new hire batches.Key Responsibilities:
  • Deliver Voice & Accent, grammar, and communication training for new hire batches.
  • Conduct New Hire Orientation/Foundation Communication Training and prepare trainees for production.
  • Continually assess trainees performance during training through quizzes, role plays, call simulations, and feedback sessions.
  • Provide targeted coaching on pronunciation, fluency, intonation, clarity, and cultural sensitization.
  • Facilitate soft skills and customer service training (listening skills, empathy, professional etiquette).
  • Collaborate with operations, quality, and recruitment teams to align training outcomes with business needs.
  • Track training effectiveness, maintain reports/MIS, and share progress with stakeholders.
  • Conduct refresher training sessions for production teams to bridge communication gaps.
  • Continuously update training content and adopt best practices to enhance training delivery.

Drop your resume directly to if you are an immediate joiner.

  • Voice and Accent Trainer

    4 days ago

    Noida, Uttar Pradesh, India Quesscorp Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Greetings from Quess CorpMy Client is looking for Voice and Accent Trainer, Noida locationLocation: Noida, 132 Sector (Onsite 5 days )Experience Required: 5–7 YearsJob SummaryWe are seeking a dynamic and experienced Voice and Accent Trainer to lead communication training sessions for our Collections team. The ideal candidate will be responsible for...

  • Freelance Voice, Accent

    2 days ago

    Noida, Uttar Pradesh, India Positive Vibes Consulting Pvt. Ltd. Full time ₹ 32,000 - ₹ 64,000 per year

    Hiring Freelance Voice, Accent & Communication Skills TrainerLocation:NoidaEngagement Type:Freelance / Part-TimeBudget:₹5,000 – ₹8,000 per sessionAbout the OpportunityWe are hiring on behalf of our client for an experiencedVoice, Accent & Communication Skills Trainer. The trainer will be responsible for enhancing communication skills of employees who...

  • Voice & Accent Trainer | Noida Sec 62 | US Process

    1 week ago

    Noida, Uttar Pradesh, India Orion It Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Voice & Accent Training:Conduct voice and accent neutralisation training sessions.Help learners develop correct pronunciation, intonation, stress, rhythm, and fluency.Provide feedback on speech clarity and communication effectiveness.Soft Skills Training:Design and deliver workshops on communication and customer handling.Facilitate...

  • Corporate Trainer

    2 weeks ago

    Noida, Uttar Pradesh, India Meds Talent LLC Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Corporate Communications TrainerNight Shift (7:30 PM - 4:30 AM IST)Location: Noida, UPSalary: INR 30,000 – INR 50,000 per monthAbout the RoleWe are seeking an experiencedCorporate Communications Trainerwho can coach professionals to communicate effectively with U.S. -based clients. The role involves specialized training inAmerican English pronunciation,...

  • Freelance English Communication

    1 week ago

    Noida, Uttar Pradesh, India Positive Vibes Consulting Pvt. Ltd. Full time ₹ 48,000 - ₹ 96,000 per year

    Hiring Freelance English Communication and Voice-Accent Skill TrainerLocation:NoidaEngagement Type:Freelance / Part-TimeBudget:₹5,000 – ₹8,000 per sessionAbout the OpportunityWe are hiring on behalf of our client for an experiencedVoice, Accent & Communication Skills Trainer. The trainer will be responsible for enhancing communication skills of...

  • Process Trainer

    2 days ago

    Noida, Uttar Pradesh, India Conneqt Full time ₹ 60,000 - ₹ 2,00,000 per year

    Role & responsibilitiesTo train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected benchmark, before they hit the floor.Responsible for conducting refreshers training program based on the training need analysis shared by the Quality team.Has to ensure that all the data relating to training are populated in...

  • Communication Coach

    2 weeks ago

    Noida, Uttar Pradesh, India DemandX Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Position Title:Communications TrainerDepartment:Training and DevelopmentLocation:NoidaWorking time :7pm - 4am (5 Days working)Employment Type:Full-TimeAbout Us:DemandX is a vertically integrated case acquisition solution for law firms. We combine marketing, technology and intake to generate cases at scaleJob Summary:The Voice and Accent Trainer will be...

  • Process Trainer

    2 days ago

    Noida, Uttar Pradesh, India GLOBELANCE Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Industry & SectorA fast-paced Business Process Outsourcing (BPO) and Contact Center environment delivering customer support, back‑office processing, and voice/non‑voice services for global clients. We focus on process excellence, SLA adherence, and continuous performance improvement.Primary Title:BPO Process Trainer (On‑site) — Location: IndiaAbout...

  • Process Trainer

    1 week ago

    Noida, Uttar Pradesh, India FiveS Digital Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Company DescriptionFiveS Digital is a technology-led Business Process Management organization with a customer and community-centric approach. Our core business focuses on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. With 15 years of experience and presence in 9 locations across India, our BPM delivery center in Navi...

  • Pre Sales Associate

    4 days ago

    Noida, Uttar Pradesh, India Kalkine Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Kalkine is Hiring Freshers and Experienced for lead Generation - Voice ProcessRoles & responsibilities:Generating leads through cold calling, identifying potential clients and establishing initial contact.Engaged with customers to present Kalkine products and services, qualifying leads for the sales team.Maintaining detail records of outreach efforts and...