Client Servicing Manager

2 days ago

Kolkata, West Bengal, India Anthroplace Consulting Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Client Servicing Manager.

Location: Kolkata

Experience: 8-10 years

Department: Client Servicing Management

About the Role:

We are looking for an experienced and dynamic Client Servicing Manager to lead strategic client relationships and drive business growth . The ideal candidate will have strong expertise in integrated marketing communications, excellent client relationship management skills, and the ability to deliver innovative, result-oriented campaigns.

Key Responsibilities:

  • Client Relationship Management:

  • Serve as the primary point of contact for key clients, ensuring exceptional service and satisfaction.

  • Build, nurture, and sustain long-term client relationships through consistent communication and strategic partnership.

  • Account Strategy & Planning:

  • Understand clients business objectives and translate them into effective marketing and communication strategies.

  • Collaborate with strategy, creative, media, and digital teams to deliver 360 integrated solutions.

  • Campaign Execution:

  • Oversee end-to-end campaign management from briefing to execution to post-campaign analysis.

  • Ensure timely delivery of projects within defined budgets and quality standards.

  • Team Leadership:

  • Guide and mentor junior servicing team members to enhance performance and client satisfaction.

  • Collaborate across departments to ensure seamless workflow and creative alignment.

  • Business Development:

  • Identify opportunities for account growth and new business within existing client portfolios.

  • Contribute to pitches and presentations for potential clients.

  • Performance Monitoring:

  • Track campaign KPIs, budgets, and deliverables to ensure measurable success.

  • Prepare regular client reports and performance reviews.

Desired Skills & Competencies:

  • Strong understanding of advertising, digital marketing, and media ecosystems.
  • Proven ability to manage large client accounts and multi-channel campaigns.
  • Excellent communication, presentation, and negotiation skills.
  • Strategic thinker with a client-first approach.
  • Ability to handle multiple projects with strict deadlines.
  • Team player with leadership and mentoring skills.

Qualifications:

  • Bachelors or Masters degree in Marketing, Advertising, Mass Communication, or related field.
  • 810 years of experience in client servicing/account management within an advertising, media, or digital agency (preferably network agencies).

  • Manager - Client Servicing

    1 week ago

    Kolkata, West Bengal, India Span Communications Full time ₹ 6,48,000 - ₹ 9,90,000 per year

    Job Description: Manager – Client Servicing**About Span: **Span Communications is a leading advertising and communications agency, delivering impactful campaigns for government and corporate clients.Role OverviewWe are looking for an experienced Manager – Client Servicing for our Kolkata office to manage and nurture client relationships, particularly...

  • Client Service Manager

    2 weeks ago

    Kolkata, West Bengal, India Kotak Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Greetings from Kotak Life InsuranceWe are having opening for CSM Client Service ManagerINTERESTED CANDIDATES CAN SHARE THEIR CV ON kli.nishmitha- OR CAN CONTACT ON Education: BCOM/BE/BTECH/BSC/BMSExperience - min 2yrsRoles and Responsibilities:• • Building up strong relationship with the middle & senior management of FIG clients by meeting them...

  • Client Servicing

    1 week ago

    Kolkata, West Bengal, India Toshniwal Inc Full time US$ 50,000 - US$ 1,00,000 per year

    We are hiring Client Servicing Executive with excellent communication skill who can manages relationships with clients, ensuring their needs are met through effectively. Coordinate with internal teams, client concerns, and maintain satisfaction.

  • Client Manager

    6 days ago

    Kolkata, West Bengal, India NTT DATA Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. 1. Job descriptionThe Client Manager...

  • Client Services Manager

    2 weeks ago

    Kolkata, West Bengal, India VMS Events Full time ₹ 3,15,000 - ₹ 4,20,000 per year

    Key Responsibilities:Manage overall city-level operations and act as the single point of contact for POSM activities.Oversee warehouse operations, including storage, handling, and maintenance of POSM materials.Maintain accurate inventory records and conduct regular stock audits.Plan and monitor timely dispatches to multiple locations within the...

  • Client Acquisition Manager

    6 days ago

    Kolkata, West Bengal, India Fin Bulls Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Position: Business Development Executive – Manpower SolutionsLocation: KolkataExperience: Minimum 1 year in the manpower/staffing/recruitment industryAbout the RoleWe are seeking a driven and dynamic Business Development Executive with proven experience in the manpower solutions industry. The ideal candidate will be responsible for expanding our client...

  • Service Recovery Manager

    6 days ago

    Kolkata, West Bengal, India Airtel Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Service Recovery ManagerKey Deliverables • Implementation the CSM (Client Service Management) Organization & SAM Strategy for the Airtel Enterprise Services with the Customers. • Implementation of Network Performance Measures & Undertake Periodic Reviews of Customer network Performance • Identify and Deploy Measures to Improve Service Levels •...

  • Client Acquisition Manager

    6 days ago

    Kolkata, West Bengal, India Work Strive Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We're hiring a Client Acquisition Manager with 1+ year of experience in recruitment. Strong communication, lead generation & deal-closing skills required. Join us to grow your career in BD

  • Client Servicing Supervisor

    2 weeks ago

    Kolkata, West Bengal, India Sbicap Securities Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    JD for CSS (Front Ofice) Retail Broking.Roles and Responsibilities :1)Managing Compliance of Branches of Retail Broking2)Managing CRM application3)Managing Loan against shares applications4)Mapping of CTCL loging5)Opening/ Closure and Merger of accounts6)Managing Admin related activities at Branch level7)Managing Pay outs.Qualifications :Graduation Completed

  • Client Support Associate

    1 week ago

    Kolkata, West Bengal, India adekon management Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    Location: Barddhaman, West BengalCompany: Adekon Management Private LimitedSalary: ₹18,000 – ₹22,000 per monthQualification: HS Pass (Higher Secondary)Job SummaryAdekon Management Pvt. Ltd. is hiring Client Support Associates in Barddhaman, West Bengal. The role involves assisting clients, handling queries, and providing branch-level support. Freshers...