Current jobs related to GM - Client Servicing & Retention - Kolkata, West Bengal - Vgm Consultants

  • Client Success Representative

    1 week ago

    Kolkata, West Bengal, India Analysys Mason Full time

    Company DescriptionWho are we?We are Analysys Mason – an award winning global management consulting firm helping clients to make and act on the decisions that steer their progress and connect our world.Specialising in technology, telecoms, media and space sectors, we provide bespoke transformation, value creation, transaction, strategy and regulation and...

  • Client Services Manager

    1 day ago

    Kolkata, West Bengal, India R K SWAMY Limited Full time

    R K SWAMY Ltd. is looking to hire a client servicing professional having a flare of working with clients and handling end to end communication between the agency and the clients.Role: Client Services ManagerLocation: KolkataExperience: 6 - 8 YearsQualification: Graduate or PG in related fieldsResponsibilitiesActively participate in the development of Brand /...

  • Client Service Associate

    1 day ago

    Kolkata, West Bengal, India Niche Enterprise Kolkata Full time

    Have to handle Clients to provide them proper services and generate new businesses, Female only can apply

  • Client Acquisition Manager

    2 weeks ago

    Kolkata, West Bengal, India Informica Technoservices Full time ₹ 5,00,000 - ₹ 20,00,000 per year

    Role & Responsibilities:Manage end-to-end client relationships, ensuring smooth communication and high client satisfaction.Drive business growth through consultative selling and identifying new opportunities within existing accounts.Coordinate with internal departments to ensure timely and efficient delivery of client requirements.Maintain accurate client...

  • Associate - Client Services - Private Banking

    2 weeks ago

    Kolkata, West Bengal, India Standard Chartered Bank Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Job ID: 44197Location: Kolkata, INArea of interest: Private Banking & Wealth ManagementJob type: Regular EmployeeWork style: Office WorkingOpening date: 17 Nov 2025Job SummaryAssist assigned RMs to achieve financial targets by providing strong support to them.Actively participate in the prevention of money laundering and fraud by strict adherence and close...

  • Client Relationship and Underwriting

    1 day ago

    Kolkata, West Bengal, India Salasar Services Insurance Brokers Full time

    Role & responsibilitiesFinancialEnsure renewal portfolio expansion wrt. general insurance through relationship buildingAchieve financial targets articulated in the strategic plans of the Organisation in terms of the brokerage earned by review of the coverages under existing policies and other areas of risk coverageRelationship buildingEnsuring retention of...

  • Client Servicing Executive

    2 weeks ago

    Kolkata, West Bengal, India, West Bengal Versus Communications Full time

    Company Description Versus Communications is a through-the-line communications agency dedicated to transforming brand narratives into compelling emotional experiences that engage and convert audiences. Operating across versusCommunications, versusEVENTS, versusFILMS, and versusSOCIAL, the agency provides a wide range of creative and strategic solutions....

  • Client Acquisition

    2 weeks ago

    Kolkata, West Bengal, India Uzi World Digital Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionUzi World Digital is a leading digital marketing agency based in Kolkata, India. We work with top global brands, celebrities, and influencers, delivering innovative digital marketing solutions in Web Design, SEO, Digital PR, Social Media Marketing, Online Reputation Management, Branding, and Digital Advertising. Known for our creativity...

  • Client Relationship Manager

    1 day ago

    Kolkata, West Bengal, India Tech Exactly Full time

    Hiring Client Relationship ManagerWe only need candidates from a hospitality backgroundJob Description :➢ Making sure all the leads of the clients after placing orders are met.➢ Ensuring your existing clients are satisfied through after-sales service.➢ Always ask them for true feedback.➢ Servicing the client after receiving the order till the time of...

  • Client Acquisition Manager

    2 weeks ago

    Kolkata, West Bengal, India Norlox Solutions Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Key Responsibilities:Identify and acquire new client companies requiring recruitment servicesPitch and present manpower solutions to HR heads and hiring managersMaintain strong relationships with existing clientsNegotiate service agreements, pricing, and termsAchieve monthly/quarterly business targetsCoordinate with the recruitment team to ensure client...

GM - Client Servicing & Retention

2 weeks ago

Kolkata, West Bengal, India Vgm Consultants Full time

Role & responsibilities

  • Act as the primary interface with clients for the accounts specifically assigned to you, ensuring effective communication and relationship management.
  • Ensure that client-specified processes related to collections for assigned portfolios are accurately implemented and adhered to by the respective operational and IT teams.
  • Collaborate with the IT team to map, document, and transition client processes onto the system within defined timelines.
  • Monitor and analyze the performance of assigned portfolios on an ongoing basis, preparing and presenting periodic reports both to clients and internal stakeholders.
  • Participate in review meetings and conference calls with clients and internal operations teams, addressing any issues or action points requiring resolution.
  • Review and ensure compliance with client-defined processes; identify deviations, coordinate with operational teams for corrective action, and ensure timely resolution.
  • Formulate and drive collection strategies for portfolios under your purview, optimizing the use of different collection channels to achieve targets at minimal cost.
  • Leverage and strengthen client relationships to identify opportunities for additional business in alignment with budgeted revenue targets.
  • Oversee timely and accurate reporting by the MIS team, ensuring data quality and relevance for decision-making.
  • Guide and mentor MIS team members serving as SPOCs for smaller clients and portfolios, ensuring consistency in service delivery.
  • Conduct structured training sessions for junior team members to build functional knowledge and process understanding.
  • Undertake any additional tasks or special assignments as delegated by the CEO from time to time.

Preferred candidate profile

    • 10 years experience in large NBFC

  2. Experience in collection of retail pools, with knowledge of field and call center operations

  3. High level of Excel and data interpretation skills

  4. Process oriented

  5. Good communication skills, spoken and written

  6. Team player; ability to interface between clients and operations teams

  7. Ability to manage multiple client portfolios simultaneously under tight timelines

Education: M.Com /MBA (Finance)/ CA/ CA Inter/ ACMA / CFA

If interested please call at or mail your CV at for further discussion & interview