Executive - Customer Care

18 hours ago


Gurgaon, Haryana, India Nova IVF Fertility Full time ₹ 2,80,000 - ₹ 3,00,000 per year

Job Title: Customer Care Executive (Female Only)

Company: Nova IVF Fertility

Location: Sector 27, Gurugram

Salary: ₹28,000 to ₹30,000 CTC (based on interview & experience)

Job Responsibilities

  • Greet and welcome patients at the front desk with professionalism and warmth.
  • Coordinate appointments and communication between doctors and patients.
  • Manage billing and payment procedures accurately.
  • Handle patient registration, maintain records, and address patient queries.
  • Ensure smooth front office operations and enhance the overall patient experience.

Eligibility & Requirements

  • Minimum Qualification: 12th Pass
  • Experience Required: IVF experience of 6 months to 2 years is mandatory.
  • Strong communication and interpersonal skills.
  • computer knowledge (MS Office, data entry, billing).
  • Customer service-oriented and presentable personality.

Why Join Us?

  • Be part of a leading IVF healthcare chain.
  • Supportive environment for professional growth and learning.
  • Attractive salary package ₹28,000 to ₹30,000 CTC.

Contact Us

Email:

Phone:

Job Type: Full-time

Pay: ₹28, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Work Location: In person

Speak with the employer



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